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Deactivate on old machine and install on new one

Posted: Thu May 26, 2016 4:02 am
by mike_kallet
Hi. I've use WYSIWYG over many years and on multiple generations of computers. I just purchased a new computer and reinstalled both version 10 and version 11 as I'm in the process of migrating. I used my corresponding registration numbers for each, and while I got the confirmation screen, the about box says they are unregistered (I also get the WYSIWYG logo on the pages). Guess I've upgrading computers too often :) How do I deactivate the versions on the computers I'm retiring so I can register the versions on the new machine?
Thanks
Mike

Re: Deactivate on old machine and install on new one

Posted: Thu May 26, 2016 5:57 am
by Pablo
Did you activate the license on the new computer?
Was there an error message?

Re: Deactivate on old machine and install on new one

Posted: Thu May 26, 2016 11:36 am
by mike_kallet
Yes, I did activate the license on the new computer, with no error ... but in the about, it says "not registered" and I get the WB logo on the web page. I reinstalled and did it again, and the same thing happens.

Re: Deactivate on old machine and install on new one

Posted: Thu May 26, 2016 11:51 am
by mike_kallet
Update. OK, working now. It says to restart the app after registering. When the app came up after registering (i didn't restart it), I assumed (mistakenly) that it restarted by itself. Obviously not. When I exited the app, and then restarted, all is well. Suggestion ... when registering the app upon first execution, exit the app automatically, so the dumb user like myself has no choice but to rerun the app. Thanks for your reply.
Mike

Re: and install on new one

Posted: Wed Dec 07, 2016 10:11 pm
by razorboy
Is there an FAQ or pertinent thread(s) which address the subjects of how many installations one can make, deactivating on an old machine , and related stuff? I had little luck with searches.
Thank you.

Re: Deactivate on old machine and install on new one

Posted: Wed Dec 07, 2016 11:11 pm
by BaconFries
No dedicated thread to ask questions the following is "For information only (Read Only)"
How to activate WYSIWYG Web Builder?
viewtopic.php?f=10&t=1808

Not a tutorial as such but does tell you purchase information/licence
http://www.wysiwygwebbuilder.com/purchase.html

Re: Deactivate on old machine and install on new one

Posted: Thu Dec 08, 2016 12:57 am
by razorboy
Thank you.

Re: Deactivate on old machine and install on new one

Posted: Thu Dec 08, 2016 1:30 am
by razorboy
On this subject, it is timely to ask what is probably a silly question. I suppose it is possible to download the demo version on a zillion computers, as long as they are just the demo: yes?
Thanks.

Re: Deactivate on old machine and install on new one

Posted: Thu Dec 08, 2016 7:04 am
by Pablo
Correct ,as long as it's not installed for more than 30 days.

Re: Deactivate on old machine and install on new one

Posted: Thu Dec 08, 2016 3:50 pm
by razorboy
Pablo wrote:Correct ,as long as it's not installed for more than 30 days.
Thanks. I've got confusion coming when my Christmas present is opened and I have to decide which two of three computers shall have WB on them, or when, and why....

Re: Deactivate on old machine and install on new one

Posted: Sun Sep 22, 2019 1:16 am
by afshinkhosronia
Hi there,
I have same issue with Deactivate on the old computer! need to remove it and sale my old machine!
Please advise.
Thanks

Re: Deactivate on old machine and install on new one

Posted: Sun Sep 22, 2019 7:46 am
by Pablo
If you remove the user account from the computer then all your personal settings will also be removed.

Re: Deactivate on old machine and install on new one

Posted: Mon Sep 23, 2019 5:46 am
by afshinkhosronia
Could you plz show me how can I do it?!
And then, still I have 3 licenses to use? I don't wanna lose my licenses!
thanks,

Re: Deactivate on old machine and install on new one

Posted: Mon Sep 23, 2019 5:58 am
by Pablo
This is something you will need to doion your Windows Settings->Accounts
It does not affect your license count.