new from template bug?

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

new from template bug?

Post by avent »

Hi to all, does someone other then me report a message error trying to start e new project from template?
I don'know if it's a bug or a my own problem.

the message is: "the project could not be loaded"
using WWB 16 - 64bit - hotfix 1
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

sorry, I forgotten to specify in the category 'demo' while the 'default' template works fine
User avatar
Pablo
 
Posts: 23451
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: new from template bug?

Post by Pablo »

To which template is this related?
Maybe you have place a file in the templates folder that is not a template?
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

there is only CMS demo.
I don't know if is important. I had a previous version (15) of WWB 64 bit that I've removed when I installed version 16
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

ops ... the error message apperas before to try to load. It apperas when I click on the 'new from template' menu if the last category selected was 'demo' while if the last one was 'default' the right form to select the template appears. perhaps there is some dirty data from previous version?
I can do a screen capture if can be usefull
User avatar
Pablo
 
Posts: 23451
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: new from template bug?

Post by Pablo »

I think there is a corrupt file in the folder.
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

I'll try to uninstall WWB, delete all files and then reinstall
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

- downloaded the very last build
- uninstalled WWB 16
- deleted manually path in document directory (mine is on OneDrive)
- deleted all keys of WWB in registry
- reinstalled
but the situation persist, as sayd above I can do a screen capture
User avatar
Pablo
 
Posts: 23451
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: new from template bug?

Post by Pablo »

Please go to the templates folder: Documents\WYSIWYG Web Builder\system\templates
and make sure there are only valid template files in this folder.
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

I've deleted all the path "...Documenti\WYSIWYG Web Builder\" and his subdir
now the path is this:
----
Il volume nell'unit… C non ha etichetta.
Numero di serie del volume: 28CA-4A06

Directory di c:\Users\andre\OneDrive\Documenti\WYSIWYG Web Builder\system\templates\demo

02/09/2020 10:46 <DIR> .
02/09/2020 10:46 <DIR> ..
02/09/2020 10:46 0 a.txt
01/09/2020 23:02 5.881 cms.jpg
31/08/2020 12:00 49.642 cms.wtp
31/08/2020 12:00 66.536 login.wtp
4 File 122.059 byte
2 Directory 397.915.095.040 byte disponibili
----
however I don't see ther login template but I see only the cms so I think WWB go to see templates somwhere else then the right place and the cms that I see in the form (that I see after the error message!) is an old template or does not exists
User avatar
Pablo
 
Posts: 23451
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: new from template bug?

Post by Pablo »

Maybe you have changed the system folder in Tools -> Option -> Files & Folders ?

Related FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=76719
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

I've not changed 'files & folders' option and it points correctly to the right path (as was in WWB15 ) were the installation procedure has put the files
User avatar
Pablo
 
Posts: 23451
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: new from template bug?

Post by Pablo »

What is the exact error message?
avent
 
 
Posts: 27
Joined: Wed Jan 02, 2013 9:28 pm

Re: new from template bug?

Post by avent »

with hotfix2 the situation is changed: now I go to the 'select template' form without error messages and both CMS e LOGIN template are present in the 'demo' category so problem apperas to be solved!
thanks
Post Reply