License activation

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Gabardino
 
 
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Joined: Wed Sep 27, 2017 8:41 pm

License activation

Post by Gabardino »

Yesterday I bought the license upgrade for WB16 and activated it on my home notebook. This morning I'm trying to activate it on my office PC too but a message informs me that this license is already registered for a different e-mail address.
Can someone help me, please?
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BaconFries
 
 
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Re: License activation

Post by BaconFries »

message informs me that this license is already registered for a different e-mail address.
For each of 3 allowed installations the same email must be used each time.
Gabardino
 
 
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Re: License activation

Post by Gabardino »

I used the same e-mail both on the home notebook and on the office PC.
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BaconFries
 
 
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Re: License activation

Post by BaconFries »

In that case I suggest that you contact Pablo @ the following orders@pablosoftwaresolutions.com for further help.
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Pablo
 
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Re: License activation

Post by Pablo »

This error means that you are using a different email address as for the first activation.
You may have accidentally used the wrong email address.
You can verify this in the About box of the activated application.

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Gabardino
 
 
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Joined: Wed Sep 27, 2017 8:41 pm

Re: License activation

Post by Gabardino »

After your alignment everything now works fine.
Thanks again!
chan2015
 
 
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Joined: Thu Nov 28, 2019 11:15 am

Re: License activation

Post by chan2015 »

I bought WWB 15 in Nov 2019. I don't remember having any license number. How to check my own license number so that I can visit the below link to get a new serial number to upgrade to WWB 16.
http://www.wysiwygwebbuilder.com/wwb16serial.html
Is the license number = my order number? But it does not work.
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Pablo
 
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Re: License activation

Post by Pablo »

You can request your serial number here:
http://www.wysiwygwebbuilder.com/serial.html
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