UNABLE TO MAKE FOOTER WORK PROPERLY

[texelbee]

After several hours and dozens of permutations as a function of troubleshooting, I am unable to determine why I can upload a project and have the footers work as expected, and then make minor modifications to content on an unrelated page (footers are on s master), upload and have no footer.

As the site will be a major revenue source and I want it too look good across numerous platforms, I created four breakpoints. It was at this time that I began experience a loss of control on the footers, which come from a master page.

By appearances, I have seen that grouped objects in footers are problematic, but otherwise am at a complete loss to understand what I am doing that yields such varied results.

Most recently while troubleshooting, the published site was not displaying large elements and breakpoints seemed to be ignored.

The project files are here: https://www.dropbox.com/sh/k8yqyvllswuq ... uW-Ra?dl=0
The published version can be viewed here: http://limatwo.com/mjtest/index.html

I would be most grateful for any suggestions or assistance.

[Pablo]

The footer is set to 'fullscreen'. This means that the footer will not be visible unless you move the mouse to the bottom of the screen.
If this is not the desired behavior then please select another mode. For example, use 'fixed'.

Also, you have used multiple footers. One for each breakpoint. To keep things simple, I suggest to reuse the same footer.
The same is true for most other duplicate content.

[texelbee]

Hello, Pablo;

I can get the desired results from 'fullscreen' when reviewing on my PC, but usually not when it's published. Other settings cause the footer to appear randomly or not at all.

I resorted to creating a footer and duplicate content with minor changes for each breakpoint because:
when I made minor changes to the footer and content at different breakpoints, the changes were carried through to the default breakpoint, and;
when I checked my work using an online responsive site tool, the footer appeared fine in the default screen setting but became scrambled in the breakpoints.

This has perplexed me for weeks now, and I've resorted to making minor changes, publishing and reviewing to identify the source. I stopped yesterday when I published and it worked fine at the host, then I deleted everything on the host and republished again with no changes and the footer would not appear at all.

Not sure if it's related, but I've experienced random shutdowns of the application and occasionally get unusual screens that appear to be maybe program code. I'm sorry I do not have a screen shot. My PC is a pretty capable machine and I've had no issues with any other programs.

[Pablo]

I can get the desired results from 'fullscreen' when reviewing on my PC, but usually not when it's published.

Fullscreen will not work on mobile devices because there is on hover functionality on touch screens.

Other settings cause the footer to appear randomly or not at all.

I doubt that behavior will be 'random'. I use footers myself in most of my projects.
But if you think something is wrong then please share a demo project so I can try to help.

when I made minor changes to the footer and content at different breakpoints, the changes were carried through to the default breakpoint, and;

The settings of object applies to all breakpoints, However, objects can have a different size and position in breakpoints.
I think you should try to make it work with one footer. If that gives you problems then ask for help.

I've experienced random shutdowns of the application and occasionally get unusual screens that appear to be maybe program code. I

There are no know issues with the latest version 15.2. The application should not crash. If you use Windows 7 then make sure you have installed Direct2d support as documented in the FAQ.
If you run into a problem then please describe the exact steps so I can investigate if something is wrong.

[texelbee]

Pablo, I appreciate the quick response.

I've just removed all breakpoints, set the footer to 'fixed' and published. No footer is present in the website.

Published site: http://limatwo.com/mjtest/index.html
Project: https://www.dropbox.com/sh/k8yqyvllswuq ... uW-Ra?dl=0

Based on my previous experience, it seems likely that I'm missing a critical step, and I'm not figuring out what it is.

[texelbee]

BTW...
Abbreviated system info:
OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
OS Manufacturer Microsoft Corporation
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3602, 4/4/2018
...
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 12.1 GB

[Pablo]

There are still multiple footers on the master page.
Please open the Object manager and remove:
- PageFooter1024
- PageFooter768
- PageFooter320
- PageFooter480
and
- Header1024
- Header768
- Header480
- Header320

Also, I recommend to set overflow of the footer to 'none' to prevent multiple scrollbars.

[texelbee]

Pablo, I tried that in previous iterations of trouble shooting with no change in results.

HOWEVER!!! I removed the extensions I had loaded and the primary issue with footers not appearing has been resolved.

I'm not out of the woods yet as RWD implementation is not being recognized, but it's a good start back to daylight.

[Pablo]

When I removed the duplicated content in your project, it started to work for me.
The problem with multiple footers is that they 'fight' over the same space on the page. So this will cause a conflict.

If you have another problem then please share the updated project. But first remove all duplicated content because you are only making it more difficult for yourself.

[texelbee]

Thank you most sincerely for your help! I'll be working on this over the next few days and will revert.