project created in Wysiwyg 14 tranfer to Wysiwyg 15

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pattaschon
 
 
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Joined: Wed Oct 23, 2019 8:52 am

project created in Wysiwyg 14 tranfer to Wysiwyg 15

Post by pattaschon »

I am a new user and bought WYSIWYG 15. But the original project was created in WYSIWYG 14. When I open the old file in WYSIWYG 15 the I get the error information: "This project was created with a previous version of WYSIWYG Web Builder (1430). If you make modifications to this project, you will no longer be able to open it in older versions because the file structure is different."
What can I do that I can see all the images and text in WYSIWYG 15? Or do I must by the older version WYSIWYG 14? Or can I give back WYSIWYG 15 and buy WYSIOWYG 14?
Please help
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Pablo
 
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Re: project created in Wysiwyg 14 tranfer to Wysiwyg 15

Post by Pablo »

If you do not see the images then most likely the application does not have access to the images folder.
In that case, make sure the application runs with the same user credentials as the previous version.
Or if you have moved the project then also include the project folder.
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