Text disappear

Issues related to previewing and publishing your web site.
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farins
 
 
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Joined: Tue Aug 27, 2019 2:01 pm

Text disappear

Post by farins » Tue Aug 27, 2019 2:05 pm

I've recently bought a copy of this nice software, i coming from RocketCake tool...hope i have do the good step..otherwise.

building my website i find one issue. when i re-open my project file...i see the content of some my text its disappared....and i need type it again...
the font i have used its a standard one, its not a problem of font.

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Pablo
 
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Re: Text disappear

Post by Pablo » Tue Aug 27, 2019 2:07 pm

There are no known issues with text, otherwise they would have already been fixed.
Are you using most recent update (15.0.6 - hotfix 2)?

farins
 
 
Posts: 14
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Re: Text disappear

Post by farins » Tue Aug 27, 2019 2:38 pm

yes, downloaded today. hope that dont happen anymore...i always need use a document txt for copy paste my text everytime its disappear for dont write it from zero

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BaconFries
 
 
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Re: Text disappear

Post by BaconFries » Tue Aug 27, 2019 3:01 pm

It is not advisable to copy&paste text from any external source such a Word, as it will contain invalid formating and cause you issues. If you must then you should always paste into the likes of Notepad and then into WB or hold SHIFT when pasting this will save you any issues or asking why your text looks odd.

farins
 
 
Posts: 14
Joined: Tue Aug 27, 2019 2:01 pm

Re: Text disappear

Post by farins » Tue Aug 27, 2019 3:05 pm

awww thanks for the trick bacon!!

i will do it, maybe its the solution

farins
 
 
Posts: 14
Joined: Tue Aug 27, 2019 2:01 pm

Re: Text disappear

Post by farins » Thu Aug 29, 2019 6:37 am

awww...its happen again.

i follow your instructions...( copy text into Notepad first, then copy and paste with shift key pressed into text in the web builder )

yesterday i've work all day without problems, this morning i re-open the project and the text its disappared. in the preview mode its still visible, but in the edit if i select the text element...no text inside....WTF....

i hope to wrong but....this really look like a bug

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Pablo
 
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Re: Text disappear

Post by Pablo » Thu Aug 29, 2019 6:55 am

Can you please share your project file so I can see if something is wrong?
Are you sure that you have the latest update (8/27/2019)? You can verify this in Menu -> Help -> About.

farins
 
 
Posts: 14
Joined: Tue Aug 27, 2019 2:01 pm

Re: Text disappear

Post by farins » Thu Aug 29, 2019 8:05 am

ok, can you send me your mail? i will send you directly the part where have problem

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Pablo
 
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Re: Text disappear

Post by Pablo » Thu Aug 29, 2019 9:05 am

You can send the project to: support@pablosoftwaresolutions.com

Did you check if you have the latest update?

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