*** SOLVED *** Problem UI v15.0.3

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prumievittar
 
 
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*** SOLVED *** Problem UI v15.0.3

Post by prumievittar » Fri Jul 12, 2019 2:28 pm

Good Morning!

I am having a problem with a project, that the graphical interface stops working properly, to be able to see the windows of the WebBuilder.
Also at the time of publishing the project the process remains and does not progress, both for local and FTP.

What strikes me is that it is only in one project.
With version 15.0.2 it did not happen to me, and yesterday I updated and it happens to me with 15.0.3 of both 32 and 64 bits.

I appreciate your help.

REGARDS!

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Pablo
 
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Re: Problem UI v15.0.3

Post by Pablo » Fri Jul 12, 2019 2:37 pm

I am not sure if this is directly related to the update.
But to be able to help you I need a copy of the project and a description of the exact steps to reproduce the problem.

Related FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=82134

prumievittar
 
 
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Re: Problem UI v15.0.3

Post by prumievittar » Fri Jul 12, 2019 2:43 pm

Link: http://www.enjoylife.com.ar/test/WB15/p ... ientes.wbs

The steps I take are:

I open the project, I want to publish the same locally and it fails, it does not show me the windows to proceed.
Also if I want to publish via FTP, the process remains in "Publishing ..."

And the Web Builder behaves strangely with the interface in general.
When opening windows, for example.

REGARDS!

alan_sh
 
 
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Re: Problem UI v15.0.3

Post by alan_sh » Fri Jul 12, 2019 3:20 pm

Have you tried removing and re-installing 15.0.3? It sounds like the install didn't work properly.

Alan

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Pablo
 
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Re: Problem UI v15.0.3

Post by Pablo » Fri Jul 12, 2019 3:28 pm

Thanks for the project!
I was able to reproduce the problem and it should now be fixed in the latest build (7/12/2019).
http://wysiwygwebbuilder.com/download.html

alan_sh
 
 
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Re: Problem UI v15.0.3

Post by alan_sh » Fri Jul 12, 2019 3:57 pm

I just downloaded the latest and it still says 11th July as the date in the Help-About section

ALan

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BaconFries
 
 
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Re: Problem UI v15.0.3

Post by BaconFries » Fri Jul 12, 2019 4:02 pm

BaconFries wrote:
Fri Mar 30, 2018 12:27 am
This is normal. There is usually a delay set from the release of a 'Update' showing in the program and what is shown in the download page (First). It is to ensure that there is no issues reported by users and if any they are fixed and then it will be available to check within the program. The same applies when a 'Hot Fix' is made you will always be able to download from the Following before it is made in the program.

prumievittar
 
 
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Re: Problem UI v15.0.3

Post by prumievittar » Fri Jul 12, 2019 5:02 pm

Thank you very much for the answers.
Your time is very valuable and I appreciate your taking it to help me.

Now I'm going to try the reinstallation and I'll let you know.

REGARDS!

alan_sh
 
 
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Re: Problem UI v15.0.3

Post by alan_sh » Fri Jul 12, 2019 5:38 pm

BaconFries wrote:
Fri Jul 12, 2019 4:02 pm
BaconFries wrote:
Fri Mar 30, 2018 12:27 am
This is normal. There is usually a delay set from the release of a 'Update' showing in the program and what is shown in the download page (First). It is to ensure that there is no issues reported by users and if any they are fixed and then it will be available to check within the program. The same applies when a 'Hot Fix' is made you will always be able to download from the Following before it is made in the program.
I downloaded from this page: "Download the latest version of WYSIWYG Web Builder 15.0.3 (build date: July 12, 2019 )" and when I start it up, the help shows July 11th.

Alan

prumievittar
 
 
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Re: Problem UI v15.0.3

Post by prumievittar » Fri Jul 12, 2019 5:41 pm

I installed the version with the Hotfix and the problem was solved! Thank you very much for taking the time and solving the problem.

Regards!!!

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