*** SOLVED *** Mail failure - rejected by local scanning code

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JonathanD
 
 
Posts: 6
Joined: Sat Mar 03, 2018 1:40 pm

*** SOLVED *** Mail failure - rejected by local scanning code

Post by JonathanD » Thu Jan 13, 2022 9:33 am

Good Day everyone

I am a proud user of WYSIWYG We Builder and have been using it for a few years now.

Recently, my contact forms are not working.

IE, Client will complete the contact form, when submitted it will not go to the designated Email Address.
On further inspection, the email sits in there Server Mailbox with the heading - Mail failure - rejected by local scanning code

On testing with my Hotmail and Gmail email, it doesnt go through and am greeted with the same outcome, but when I use an email from the same server it does go through.

I am not sure what to do about this.

Form is created with the wizard as per usual and the page is set to php for it.

Mr Pablo or any of you smart guys, please help!!

Thank you in advance

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BaconFries
 
 
Posts: 4178
Joined: Thu Aug 16, 2007 7:32 pm

Re: Mail failure - rejected by local scanning code

Post by BaconFries » Thu Jan 13, 2022 10:16 am

This is because emails such a Hotmail and Gmail will get blocked by your host and end in your spam folder. So it is always best to use the email provided by your host or domain address.
See the following
Emails are not arriving in my inbox
viewtopic.php?f=10&t=32967

JonathanD
 
 
Posts: 6
Joined: Sat Mar 03, 2018 1:40 pm

Re: Mail failure - rejected by local scanning code

Post by JonathanD » Thu Jan 13, 2022 10:48 am

Thank you so very much! The simple thing of setting a "From Email" made it work!

THANK YOU!! :D

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