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Video disappears when I add it to a layout grid

Posted: Fri Mar 28, 2025 10:47 am
by alan_sh
I must be doing something wrong. I have a video (a .mov file) on a page. If I preview that, it is fine. If I then drag it into a layout grid (an empty one, so nothing else in the way) the video seems to disappear.

A link to a simple wbs file. Drag the video box into the layout grid and tell me what happens.

https://www.dropbox.com/scl/fi/9fo0d252 ... siy82&dl=1

I'm on WWB 20.0.5 Mar 6th. - edit - updated to 20.0.6, no change.

What am I missing? This is basic stuff, but I cannot get it to work.

Alan

Re: Video disappears when I add it to a layout grid

Posted: Fri Mar 28, 2025 11:06 am
by Pablo
You have set the aspect ratio to 'auto'. This only works for mp4 format.
If you use a different format then you will need to specify the aspect ratio manually.

I recommend to use mp4 for the best browser compatibility.

Re: Video disappears when I add it to a layout grid

Posted: Fri Mar 28, 2025 11:13 am
by alan_sh
Thanks Pablo. I knew it was something simple.