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Creating new from template (Version 18.3)

Posted: Fri Jul 21, 2023 8:58 am
by Gandalf_the_Gray
When I choose "Create new from template", a box appears with the message "Unsupported Format! This file was created with a newer version of WYSIWYG Web Builder."

I have uninstalled the version, deleted remaining files in its folder, and reinstalled it. Same problem.

I only bought this version so I could use one of the newer templates. 17 still works well for me. Please help!

Thank you!


BTW, how do I upload an image here? Thanks again.

Re: Creating new from template (Version 18.3)

Posted: Fri Jul 21, 2023 9:26 am
by Pablo
This most likely means that there is a file in the templates folder that is either corrupt or has the wrong format.