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Using Web Builder 17

Posted: Mon Mar 27, 2023 11:58 am
by Talon
Hi Pablo
I have version 17 but I couldn't find my copy any where when I came up with this idea for cutting bottles so I downloaded a copy from your site. But now I can't add in my registration details as there isn't a tab to click to add the serial number. I was concerned, as I didn't want to start a website and find I can't upload anything as I haven't registered.

Can you clarify my position where the registration is concerned.

I can't afford to upgrade to ver. 18 as I'm a pensioner who's being robbed blind by my energy supplier at the moment.

When the Summer comes I hope to upgrade then.

Thanks a lot.

Michael.

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 12:04 pm
by Pablo

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 1:36 pm
by Talon
Obviously we arn't on the same page.

I have a serial number, I got it when I updated from version 16 to 17 a while ago. That's not what I was enquiring about.

I previous had a copy of your software, Version 17 but I've lost it somewhere and couldn't find it. So I downloaded a copy from your website. I've started using it but can't register it as there isn't anywhere to insert the serial number (Its usually under the Help tab).

If I start setting up a website on that software will it let me upload it to my website without any watermarks or any other restrictions you find in non-registered copies.

Michael.

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 1:40 pm
by Pablo
If you have an issue with your license then please use the contact form:
https://wysiwygwebbuilder.com/contact.html

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 2:53 pm
by Talon
I can't use the contact form as I don't know the Order Number.

I don't have an issue with my licence. Please read below.

I lost my copy of WYSIWYG Web Builder 17 and I downloaded a copy from your website.

I can't register this downloaded copy as there isn't any where to insert the serial number.

HOW DO I REGISTER MY COPY OF YOUR SOFTWARE.

Thats all I want to know.

Michael.

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 3:02 pm
by Pablo
Yes, the issues is with your license. It needs to be reset.

I'm sorry, I cannot help with your license via the forum.
Please use the contact form.

If you do not have your order number then enter your serial number.

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 3:27 pm
by wwonderfull
Talon wrote: Mon Mar 27, 2023 2:53 pm I can't use the contact form as I don't know the Order Number.

I don't have an issue with my licence. Please read below.

I lost my copy of WYSIWYG Web Builder 17 and I downloaded a copy from your website.

I can't register this downloaded copy as there isn't any where to insert the serial number.

HOW DO I REGISTER MY COPY OF YOUR SOFTWARE.

Thats all I want to know.

Michael.
Please click on "Help" tab then "About" then "View Wysiwyg Web builder licence".

Re: Using Web Builder 17

Posted: Mon Mar 27, 2023 3:39 pm
by Talon
OK its registered to my email address which is fine by me.

I'm sorry for the way I replied but it seemed a straight forward question about the registring a serial number.

Maybe I was getting ratty by then cause thats what 80 year olds do when they can't make themselves understood, but thanks for sorting it out.

All the best

Michael.