SMTP won't selected

[Praxandros]

Hi there.

I am using a template to build a new website.

I am at the stage for contact form setup.

I have done everything as I do always. I have selected the SMTP option with everything related to it.

I am getting the 'Success' page but NOTHING else.

Despite I have selected the SMTP option, from my host, they tell me that the produced email is trying to be sent with 'SENDMAIL'

Can you please check it out?

I am using WWB18

PS. I can send and receive normal emails.
Ps2. I will try to make the same procedure with WWB17 just to see if the same result is produced.

Regards
Praxandros

[Pablo]

There are no know issues with this functionality. It has been working like this for years without any issues.

To be able to help you I need to know the exact configuration and error message.

Make sure that you have published all files.
Also for SMTP, the server needs to have PHP 5.6 or newer.

[Praxandros]

@Pablo
Thank you for your reply.

I am using WWB since version 7.

I know the procedure. This problem arised yesterday using version 18. That's why I submitted the topic here.

I will send you what I have to clarify the problem.

Regards
Praxandros

[Pablo]

Does it still work in WB17 with the same settings?
Do you see any differences in the HTML code?

[Praxandros]

Tomorrow, I'll try to reproduce the code using WWB17 and let you know.

[Praxandros]

I have produced the SMTP code with WWB17 but it didn't work also.

I am in conversation with my ISP provider.

Thanks