WYSIWYG 17 slow load on win 11

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

Is it true that disabling the internet connection solves the problem? If so, why is that then?
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

Pablo wrote: Mon May 16, 2022 6:08 pm 'Verify folders' is system call to make sure all folders (extensions, fonts etc) in the documents folder exist.
But, I doubt that this is related to this issue. It seems network related.
With my systems, I have a bunch of network folders assigned to drive letters. I wonder if Windows does a scan of them every time you do that system call. I have them even if I am on a slow network.

I may check this later on and see whether not having them makes a difference.

Alan
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

So I did a very quick test. Loaded up WWB with all my network and SUBST'ed connections. This is on a fast network and it took around 15 seconds to load up. I did this 3 times so things got cached.

I then disconnected all my drives (I had about 6 of them) and removed all the SUBST'ed drives (another 5). DId the load again - it took 10 seconds.

I then put my laptop in flight mode and did it again - 9 seconds.

Put all the network and subst'ed drives back and it took 13 seconds.

Bear in mind this is on a very fast wifi network - so the differences will be minimal.

So, my thoughts at the moment are looking at the system call to check the folders - I think Windows is doing something under the hood (I'm going way back in my memory when I used to do network and system programming with DOS & Windows) which means it checks all drives when looking at the system/data disks.

So can anyone else who is seeing this slowdown check what network drives or network connections they have?

Alan
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

I'm not a deep techie but maybe some of these diagnostic tools can be of assistance?

https://www.nirsoft.net/system_tools.html
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

You need a tool that can intercept the system call that Pablo uses and traces what it's really doing. I'm not sure there's anything outside the windows dev team that can do that.

Alan
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

Doesn't this help?
LastActivityView
LastActivityView is a tool for Windows operating system that collects information from various sources on a running system, and displays a log of actions made by the user and events occurred on this computer. The activity displayed by LastActivityView includes: Running .exe file, Opening open/save dialog-box, Opening file/folder from Explorer or other software, software installation, system shutdown/start, application or system crash, network connection/disconnection and more... You can easily export this information into csv/tab-delimited/xml/html file or copy it to the clipboard and then paste into Excel or other software.
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
bkjohns
 
 
Posts: 290
Joined: Wed Nov 14, 2018 5:54 pm

Re: WYSIWYG 17 slow load on win 11

Post by bkjohns »

Alan, with all of those drives, where is WWB trying to run from? Is everything on one drive or have you set up WWB to use some of those 11 drives?
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

bkjohns wrote: Tue May 17, 2022 1:34 am Alan, with all of those drives, where is WWB trying to run from? Is everything on one drive or have you set up WWB to use some of those 11 drives?
It all runs from my C: drive. All the others are just there for convenience.

Alan
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

jerryco wrote: Mon May 16, 2022 9:47 pm Doesn't this help?
LastActivityView
LastActivityView is a tool for Windows operating system that collects information from various sources on a running system, and displays a log of actions made by the user and events occurred on this computer. The activity displayed by LastActivityView includes: Running .exe file, Opening open/save dialog-box, Opening file/folder from Explorer or other software, software installation, system shutdown/start, application or system crash, network connection/disconnection and more... You can easily export this information into csv/tab-delimited/xml/html file or copy it to the clipboard and then paste into Excel or other software.
Not really, it's a static view obtained from various files. What we need is something that is intercepting and monitoring system calls as they happen.

Alan
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

I tried that but it didn't see WWB at all. So, I guess it's not a 'hanging' situation, but just waiting for a system call to complete somewhere.

Alan
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

I do assume you took note of this?
In order to detect hang problems of 64-bit applications, you must use the 64-bit version of WhatIsHang.
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

Yes
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

No suggestions to add; just a "for what it's worth".
I'm running WWB17 on a 4yo HP workstation that was upgraded from Win10 to Win11.
Not seeing this problem; load times are fast (2 seconds-ish).
Good luck,
DB
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
User avatar
jerryco
 
 
Posts: 826
Joined: Fri Mar 27, 2009 2:42 pm
Location: Purmerend, Holland

Re: WYSIWYG 17 slow load on win 11

Post by jerryco »

Nothing to add either, but you are running the latest version?
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

WWB is:
17.2.1 (May 2)

Windows is:
Edition Windows 11 Pro
Version 21H2
OS build 22000.675

Happy to provide any other info that might be useful.
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
User avatar
BaconFries
 
 
Posts: 5326
Joined: Thu Aug 16, 2007 7:32 pm

Re: WYSIWYG 17 slow load on win 11

Post by BaconFries »

WWB is:17.2.1 (May 2)
The latest version is
WYSIWYG Web Builder 17.2.1 (last update: May 11, 2022)
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

Okay, bumped to 17.2.1, May 11 version.
No discernable change.
Loading is still fast - 2 seconds or less.
I'm willing to do other tests if needed.

PS:
Just thought I should add that I have no extensions installed.
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

Daniel Baran wrote: Thu May 19, 2022 5:52 pm No suggestions to add; just a "for what it's worth".
I'm running WWB17 on a 4yo HP workstation that was upgraded from Win10 to Win11.
Not seeing this problem; load times are fast (2 seconds-ish).
Good luck,
DB
Are you running with any network drives loaded on a slow network?

Alan
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

WWB is installed on and loads from the local system drive (SSD).
There are several smb shares on a TrueNAS Core server on the LAN, but drives are not "mapped" as drive letters to the workstation.
The workstation is on a gigabit wired interface and internet is 500/500 (fiber to the closet).
Also, auto-update in WWB is OFF.
If I misinterpreted your question, or missed anything, let me know.
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

I think it's mapped network drives that slows things down - at least that's my interpretation of what I've seen.

My home system is similar to yours - gigabit network. Reasonably fast wireless (up to 500mb/sec depends how far I am from the router). Synology NAS. 600/42 internet connections. But I have 6 mapped network drives.

Alan
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

I've never liked the way Windows handles mapped network drives.
A while back I discovered a different method that seems to work better.
Instead of mapping drives, I tried the "Add a Network Location" feature in Windows Explorer.
It might be good to "unmap" any drives before trying this method.
Click through the wizard, and add the shares as a network address.
Something like this:
\\192.168.88.249\ShareName
In doing so, the shares will show in Windows Explorer as Folders instead of Drives.
I have no idea why, but since changing to this, I find that the shares are always immediately
available, and the odd lags in browsing networked shares are no longer present.
Since this is on the Windows configuration side, I assume it should work with most any NAS.
This might be worth a try.
Even if it does not solve the WWB load time issue, you may find accessing your shares to be smoother (as I have).
Good Luck
DB
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

I'll give that a go. Cheers

Alan
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

I tried it and load time went from 9 seconds to 4 seconds. Thats with 6 network drives replaced by 6 network liinks.

Impressive.

Alan
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

Good to hear this.
Thanks for confirming your result.
Might be helpful to many.
DB
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

The big test will be when I get it onto a slow network connection. I might try that soon - I have a mobile router lying around with a sim card.

Alan
alan_sh
 
 
Posts: 1681
Joined: Tue Jan 01, 2019 5:50 pm

Re: WYSIWYG 17 slow load on win 11

Post by alan_sh »

Just done that test using my TP-Link mobile router. Took around 4 seconds to load.

So, as far as I am concerned, I've found the issue - it's the network connected drives. And we have a solution too.

Alan
Daniel Baran
 
 
Posts: 50
Joined: Thu Dec 31, 2020 9:23 pm
Location: Oregon, USA
Contact:

Re: WYSIWYG 17 slow load on win 11

Post by Daniel Baran »

It seems like this should probably be the default way to connect
local network shares to Windows boxes, but that Microsoft has
not done a good job of disseminating this method.
https://timespreader.com - Built and Maintained with WYSIWYG Web Builder
Post Reply