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Hotspot image causing hanging issues on Web Builder Application

Posted: Mon Nov 29, 2021 1:31 pm
by ohisiojohn
Hello Pablo and Members,

Does anyone experiencing hanging issue after adding hotspot svg image?. I having this issue and I can't edit anything. It causes the whole Application to hang until I have to close the application with the task manager.

Another issue within hotspot functionality is automatically reverts all settings in Tool tips to default even after changing bg and text colors.

Any solution?

Re: Hotspot image causing hanging issues on Web Builder Application

Posted: Mon Nov 29, 2021 2:16 pm
by Pablo
I am not aware of any issues with hotspots, otherwise these issues would have already been fixed.

To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
viewtopic.php?f=10&t=82134

Re: Hotspot image causing hanging issues on Web Builder Application

Posted: Sun Feb 20, 2022 12:47 pm
by quikflixx
ohisiojohn wrote: Mon Nov 29, 2021 1:31 pm Hello Pablo and Members,

Does anyone experiencing hanging issue after adding hotspot svg image?. I having this issue and I can't edit anything. It causes the whole Application to hang until I have to close the application with the task manager.

Another issue within hotspot functionality is automatically reverts all settings in Tool tips to default even after changing bg and text colors.

Any solution?
My WYSIWYG hangs as well when I try to add a rectangular hotspot. I have to kill the app with task manager.

Re: Hotspot image causing hanging issues on Web Builder Application

Posted: Sun Feb 20, 2022 1:15 pm
by Pablo
To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

Re: Hotspot image causing hanging issues on Web Builder Application

Posted: Sun Feb 20, 2022 2:31 pm
by quikflixx
Pablo wrote: Sun Feb 20, 2022 1:15 pm To be able to help you, I need a DEMO project so I can see all your settings.

Note: I do not need the complete project because that will only take more time to figure out what you have done.
Basically, I just need a small project with one page and object(s) that are relevant to your question.

Please see this FAQ for further details:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134
Hi Pablo,
Thanks for the quick reply as always!
I'm just going to pass on trying to resolve this issue.
It was only for one image and one hotspot... don't really need it.
If it were only a quick-fix, I'd have continued. Not worth our time to figure it out.
Thank you very much anyway.
:)
Jim