Page 1 of 1

Closing and deleting the V17 application

Posted: Sun Nov 14, 2021 10:07 pm
by jolijojo
Bonjour, après avoir travaillé durant quelques heures sur wysiwyg tout c'est fermé et le logiciel entièrement désinstallé.
Hello, after working for a few hours on wysiwyg everything is closed and the software completely uninstalled.

Antivirus Malwarebytes Premium 4.4.10
https://blog.malwarebytes.com/detection ... t-generic/
Image
https://ibb.co/j8BLSRK

Re: Closing and deleting the V17 application

Posted: Sun Nov 14, 2021 10:29 pm
by BaconFries
When it closed did windows give any error report? to why it closed. But I doubt that this is related to the software itself but a issue with Malwarebytes seeing there is malware in the software which is really a false positive. I suggest that you try reinstalling the software and adding it to the whitelist of Malwarebytes so not to happen again.

Re: Closing and deleting the V17 application

Posted: Mon Nov 15, 2021 7:13 am
by Pablo
There is no malware in WYSIWYG Web Builder.
This is a false positive, a bug in Malwarebytes.
Please contact the makers of Malwarebytes or add the software to the exception list.

Re: Closing and deleting the V17 application

Posted: Mon Nov 15, 2021 3:50 pm
by MGD4me
I had the same thing happen to me, beginning only with version 17. All previous versions ran fine.

I needed to open Malwarebytes, and go to Settings > Allow List, and then "allow" then "Add > folder" as "C:\Program Files\WYSIWYG Web Builder 17" (or wherever the 'exe' program is installed on YOUR computer).

Hope this helps.

Re: Closing and deleting the V17 application

Posted: Mon Nov 29, 2021 5:22 am
by jolijojo
Désolé pour le retard, je vous remercie pour votre réponse et votre solution.

Sorry for the delay, thank you for your response and solution.

Re: Closing and deleting the V17 application

Posted: Mon Nov 29, 2021 5:45 am
by MGD4me
De rien ...

Re: Closing and deleting the V17 application

Posted: Tue Dec 21, 2021 6:42 pm
by irvin_robledo
same happened to me in 17.1.0 version with 360 total Security..
also the application does not notify me abot the update to 17.1.0!

:)

Re: Closing and deleting the V17 application

Posted: Tue Dec 21, 2021 6:52 pm
by Pablo
same happened to me in 17.1.0 version with 360 total Security..
The same applies to versioning 17.1, there is no virus in the software. Please contact Norton about this bug in their software.
also the application does not notify me abot the update to 17.1.0!
This is intentional behavior. The update notification is always a few days later than the initial release.