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Can't Save Changes Within WB16

Posted: Fri Sep 04, 2020 5:48 pm
by Curt
I just now installed WB16.

When I try to save changes I have made I get the message:

Access denied because the application does not have enough permissions,
or another application has the file opened and locked.


Then I return to WB15 and try to save the same changes.
No problem.
Then when I go back to WB16, I see it shows the changes I made in WB15 a moment earlier.

Re: Can't Save Changes Within WB16

Posted: Fri Sep 04, 2020 5:58 pm
by Pablo
This is most like related to the folder permissions or firewall/virusscanner settings.
Please make sure WB16 has the same permissions as WB15.

See also your other topic:
https://www.wysiwygwebbuilder.com/forum ... hp?t=89564

Note that you cannot open the same project in both versions at the same time.

Re: Can't Save Changes Within WB16

Posted: Fri Sep 04, 2020 6:16 pm
by Curt
Pablo wrote: Fri Sep 04, 2020 5:58 pm This is most like related to the folder permissions or firewall/virusscanner settings.
Please make sure WB16 has the same permissions as WB15.

See also your other topic:
https://www.wysiwygwebbuilder.com/forum ... hp?t=89564

Note that you cannot open the same project in both versions at the same time.
Thanks for the response, Pablo.

I solved the problem by deleting WB15.

Before that, all the permissions and settings seemed good.
I did not have the two WBs open at the same time. I closed each one before checking the other.