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License activation

Posted: Tue Sep 01, 2020 7:31 am
by Gabardino
Yesterday I bought the license upgrade for WB16 and activated it on my home notebook. This morning I'm trying to activate it on my office PC too but a message informs me that this license is already registered for a different e-mail address.
Can someone help me, please?

Re: License activation

Posted: Tue Sep 01, 2020 7:34 am
by BaconFries
message informs me that this license is already registered for a different e-mail address.
For each of 3 allowed installations the same email must be used each time.

Re: License activation

Posted: Tue Sep 01, 2020 7:40 am
by Gabardino
I used the same e-mail both on the home notebook and on the office PC.

Re: License activation

Posted: Tue Sep 01, 2020 7:55 am
by BaconFries
In that case I suggest that you contact Pablo @ the following orders@pablosoftwaresolutions.com for further help.

Re: License activation

Posted: Tue Sep 01, 2020 8:16 am
by Pablo
This error means that you are using a different email address as for the first activation.
You may have accidentally used the wrong email address.
You can verify this in the About box of the activated application.

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Re: License activation

Posted: Wed Sep 02, 2020 7:52 am
by Gabardino
After your alignment everything now works fine.
Thanks again!

Re: License activation

Posted: Thu Sep 03, 2020 8:42 am
by chan2015
I bought WWB 15 in Nov 2019. I don't remember having any license number. How to check my own license number so that I can visit the below link to get a new serial number to upgrade to WWB 16.
http://www.wysiwygwebbuilder.com/wwb16serial.html
Is the license number = my order number? But it does not work.

Re: License activation

Posted: Thu Sep 03, 2020 8:53 am
by Pablo
You can request your serial number here:
http://www.wysiwygwebbuilder.com/serial.html