Product Activation Issue
Posted: Mon Apr 13, 2020 4:18 pm
HI,
I have a new PC onto which I am trying to install WYSIWYG WB 15. During the final stages of the install, I receive the following message:
' This licence is already registered for a different email address. attached message. Please make sure that you are using the same email address as your previous activation.'
During the activation procedure, I am not asked for my email address? Order details below.
Can anyone help?
Thank you.
Order dated: 27th September 2019.
Payment/Order information
Billing Information
Stephen Snow
1 Eastwood Lodge, Guildford, England GU5 0EL, United Kingdom
Ordered item(s) Unit Price Total
1 x WYSIWYG Web Builder 54,81 EUR 54,81 EUR
Discount 21,92 EUR
Sales Tax / VAT 6,58 EUR
Grand Total 39,47 EUR
You can access your products according to the terms and conditions you accepted during purchase.
I have a new PC onto which I am trying to install WYSIWYG WB 15. During the final stages of the install, I receive the following message:
' This licence is already registered for a different email address. attached message. Please make sure that you are using the same email address as your previous activation.'
During the activation procedure, I am not asked for my email address? Order details below.
Can anyone help?
Thank you.
Order dated: 27th September 2019.
Payment/Order information
Billing Information
Stephen Snow
1 Eastwood Lodge, Guildford, England GU5 0EL, United Kingdom
Ordered item(s) Unit Price Total
1 x WYSIWYG Web Builder 54,81 EUR 54,81 EUR
Discount 21,92 EUR
Sales Tax / VAT 6,58 EUR
Grand Total 39,47 EUR
You can access your products according to the terms and conditions you accepted during purchase.