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Need help with newsletter form
Posted: Sun Mar 29, 2020 3:36 pm
by heynen
Dear all,
I am using the form "join our newsletter". Overall great popup.
I am still having trouble with it: If I enter an email adress into the form, it does not get sent to the email that I specified.
Could someone check what I did wrong?
https://www.freiblatt.com/ (It directly pops up)
Here is the wbs-file:
https://drive.google.com/open?id=10-_3Z ... 6P8RuHbl8F
Thank you
Malte
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 4:07 pm
by BaconFries
See the following reading from:
Emails are not arriving in my inbox
https://forum.wysiwygwebbuilder.com/ ... 10&t=32967
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 5:08 pm
by heynen
Thank you, baconfries!
I have now done all the checks in that list (mails are not arriving in spam, there is no other code on that page, the recipient is an adress that belongs to the domain itself, etc)
I have also set it on a clean page to make sure that nothing else is messed up.
Still, no mail is arriving from that form.
Could someone check what is messed up with my form?
https://www.freiblatt.com/test.html
Find the wbs-file above (there, the form is still on the master_frame_en sub page but same code).
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 5:24 pm
by Pablo
The file extension of page should be PHP.
Also, for some reason the action field is empty, so your form will not do anything.
Please see the FAQ:
https://forum.wysiwygwebbuilder.com/ ... 10&t=32967
Note that I cannot tell whether your mail settings (in Mail Engine) are correct because these are different for each host.
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 5:31 pm
by heynen
Thank you for your fast answer!
I have set the "file extension" of the page to "php". (Document type is still HTML 5, but that cannot be changed to php).
So what else can I do that it actually generates a .php-file?
Button form of the "subscribe" button is set to submit. Is that the "action field"?
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 6:02 pm
by Pablo
Sorry, but the extension is not set to PHP
https://www.freiblatt.com/test.php
So what else can I do that it actually generates a .php-file?
Just publish the page.
The action field will be set correctly automatically when you use the built-in form script.
https://www.wysiwygwebbuilder.com/forms.html
Re: Need help with newsletter form
Posted: Sun Mar 29, 2020 8:05 pm
by heynen
Thanks for the reply! Great to have support even on a Sunday evening! I really appreciate that.
It is working now, you pointed me to my error: I always made the upload directly from the "preview" folder. And that folder didn't contain the .php pages (because these make no sense locally). So the server never received the php either.
Now, it works.
Thank you!