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15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:24 pm
by CharlesAr
In version 15 and up when a shape background opacity is set on any parameter other than 100%, it causes in-shape Text distortion with artifacts.
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:27 pm
by jerryco
Did you enable Use anti alias text?
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:41 pm
by CharlesAr
Yes, I tried that. Doesn't help.
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:44 pm
by Pablo
If you set the output format of the text to 'HTML' then the text will be exported as standard text.
Using 'default' will give the same results as in previous versions.
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:55 pm
by CharlesAr
Thanks for replying, but I tried all 3 options (default, HTML, and anti-alias) and no one fixed that. The text has a white snowy background which covers the text and it cannot be seen. Once I put the shape's background opacity to 100 that snowy white text background disappears.
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 9:59 pm
by Pablo
Maybe there is an issue with your browser?
Because if you publish the text as HTML then the browser will dertermine the quality of the text.
Do you have a demo project?
What does it looks like for you?
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Tue Jan 07, 2020 10:03 pm
by CharlesAr
When I publish it looks fine. The issue is on the project screen. Here is the screenshot:
https://drive.google.com/open?id=17nHWz ... 0OVO-m2PcF
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 7:16 am
by Pablo
I was not able to reproduce this behavior. For me, it works correct.
Maybe it's related to your graphics card or video drivers?
Do you have an other computer you can try it on so we can be sure it's not just an issue of your computer?
Or else can you share a demo project so I can see all you settings?
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 9:11 am
by CharlesAr
I will definitely try it on other machine and let you know how it is. But just want to say that there haven't been this issue found on the same machine with version 12. It was working flawlessly.
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 10:37 am
by BaconFries
As it hasn't been asked yet what version of Windows do you have installed? If Windows 7 have you install Direct2d support? If not then see the following:
https://www.wysiwygwebbuilder.com/forum ... 10&t=86373
Do you have the latest update of the software 15.2.2 (32-bit /64-bit) installed see the following
https://www.wysiwygwebbuilder.com/download.html
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 3:13 pm
by CharlesAr
Yes, I have Windows 7 with SP1 and all other the latest updates installed. And yes, my WWB version is 15.2.2 64bit
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 4:02 pm
by Pablo
Did you install Direct2d support as documented in the FAQ?
https://www.wysiwygwebbuilder.com/forum ... 10&t=86373
Re: 15.2.2 ver. Shape opacity and Text distortion
Posted: Wed Jan 08, 2020 10:21 pm
by CharlesAr
Yes, the update is installed.