Mail Engine Switches to PHP Mailer-SMTP
Posted: Thu Mar 27, 2025 9:05 pm
One of my web sites has always used the "default" email engine for submitting forms. In the latest build of WB (20.0.6), the email engine switches from the "default" setting to PHP Mailer-SMTP all on its own.
I have gone into the form settings (on a flex grid) and have changed the email engine settings back to "default", and clicked "OK". Upon exiting all the way out of the flex grid settings, and then reopening the Properties and going back to the form's Advanced tab, the mail engine has again switched from "default" to PHP Mailer-SMTP.
The issue is that the form now produces an SMTP error every time someone does a submit. I know this "switching" behavior was not present on version 20.0.5.
Fortunately, I have a backup of the site under WB 19 and have been able to publish the page using that version. With version 19, "default" stays "default", and the form is now working correctly.
Thought you should know.
UPDATE: I now realize it was because the form was using an automatic HTML email response. The form from v19 was using plain text. I've modified the form in v20 to use plain text and now the email engine stays on "default".
My apologies for not being more aware.
I have gone into the form settings (on a flex grid) and have changed the email engine settings back to "default", and clicked "OK". Upon exiting all the way out of the flex grid settings, and then reopening the Properties and going back to the form's Advanced tab, the mail engine has again switched from "default" to PHP Mailer-SMTP.
The issue is that the form now produces an SMTP error every time someone does a submit. I know this "switching" behavior was not present on version 20.0.5.
Fortunately, I have a backup of the site under WB 19 and have been able to publish the page using that version. With version 19, "default" stays "default", and the form is now working correctly.
Thought you should know.
UPDATE: I now realize it was because the form was using an automatic HTML email response. The form from v19 was using plain text. I've modified the form in v20 to use plain text and now the email engine stays on "default".
My apologies for not being more aware.