problem with FontAwesome

[wwonderfull]

unfortunately the link doesn't work

https://temp-file.org/MVAmNdWquOyWNob/file

It is because you were late to download it let me send you another one

https://temp-file.org/OvYKRblS1gwoeiP/file

[wwonderfull]

http://ftp.server946487.nazwa.pl/problem/1.mp4

The video is not enough to find out the problem it maybe a system issue maybe the browser extension but the software has no issue at all. There are countless users building project every day not even one have made complain on icons. You can test the software on another pc if you can and then see if the same problem persists just for a test.

Are you using the 64 bit or the 32 bit version btw?

[groosz]

The video file I posted illustrates the problem well enough. The program stopped displaying the icons that's all. There is nothing else. I checked your file and the icon is not showing up. Instead of the icon there is the code F02E

[groosz]

This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.

[groosz]

This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.

[wwonderfull]

This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.

Even I have all the versions but why arent we all having problems although we use the same software you downloaded? Based on that video no system settings or problems can not be understood. Only if others report about this problem can we surely know what maybe wrong or else we are not being able to reproduce the problem which you have shared. And difficult for us to know.

[groosz]

How am I supposed to know why you don't have problems? But it's not a professional approach - I don't have problems with others, neither can they.

[Pablo]

Your project works for me, so I think this can only be a configuration issue.

Maybe you can try this?
In the icon gallery at the bottom select 'Default icon Library', then restart the application.

[groosz]

made to. Unfortunately, there is still an error.

[groosz]

Is there any way to clean the system from application traces? I tried uninstalling and reinstalling the program. I deleted the system directory but that didn't help

[groosz]

One more thing besides what you wrote Pablo helps. If I move an icon from Font Avesome to User Collection and place it on a page from User Collection it displays correctly.

[wwonderfull]

can you share the demo of wwb17 project with the same icon? I again tested when I change it to icon font and back to font awesome it works fine for me.

[Pablo]

If I move an icon from Font Avesome to User Collection and place it on a page from User Collection it displays correctly.

That is because in that case icons are published as SVG image.

If my previous suggestion did not work then please try this:
- uninstall the software
- clear your browser cache.
- reboot your computer
- download the setup again, make surer you have version 18.2.2
https://www.wysiwygwebbuilder.com/download.html
- reinstall

[wwonderfull]

Here is a video on how I fixed the icon which you gave and I did this to fix it. You can see it in my video.

https://floomby.io/v/260523/xBOW36uO?a

[groosz]

http://ftp.server946487.nazwa.pl/problem/test17.wbs

http://ftp.server946487.nazwa.pl/problem/test17.zip

[groosz]

Pablo already wrote this but it doesn't solve the problem.

[wwonderfull]

Pablo already wrote this but it doesn't solve the problem.

Your project works fine for me the icon shows. Did you do exactly the way I did in the video? Please follow @pablos advice to do a clear installation.

[groosz]

I deleted the browser cache, uninstalled the program and additionally the Wysiwyg Web Builder directory. I restarted my computer and installed versions 18.2.2 and unfortunately it's still the same.

[groosz]

During reinstallation, the program does not ask me for registration data, so uninstalling itself probably does not clear all program data

[groosz]

as I wrote version 17 works fine. Icons do not display only in version 18

[wwonderfull]

During reinstallation, the program does not ask me for registration data, so uninstalling itself probably does not clear all program data

As you said yourself that if uninstalling itself probably does not clear all program data then that can cause problem. Only a proper uninstall and install can solve it. It must be a configuration issue related to the install and the uninstallation.

[groosz]

This is not a problem with incorrect installation or uninstallation because the problem occurred while working with the program. Correct uninstallation is done through the programs icon in the control panel.

[groosz]

I don't know if this has anything to do with it, but I noticed that I don't have a line-awesome.ttf file in the system\iconlibraries\LineAwesome directory

[groosz]

Clearing the registry of all keys with values ​​helped temporarily

WYSIWYG Web Builder
Pablo

after uninstalling the application and reinstalling it. But this is not the solution to the essence of the problem. I hope that in the future we will be able to determine the cause of this error.
Thank you very much for all your help and best regards, Grzegorz