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Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:41 pm
by wwonderfull
the same project I pasted another icon it looks to be fine but this icon is having problems. Have you tried taking another icon and trying that on your project side by side?
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:46 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 1:41 pm
I see. Just how to fix it? I didn't change any class names. I am using the application in graphical mode. Also, after reinstalling it, the problem persists
I have again tested it I think it is has a solution. I changed it with an "material icon" or "iconfont" then again tried using font awesome the icon was showing. Try doing that and see and if you are still having problem I will send a demo you can download and see if it shows right for you.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:47 pm
by groosz
This is not the problem of this design and this icon. Every project I create or open in the app has the same error.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:49 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 1:47 pm
This is not the problem of this design and this icon. Every project I create or open in the app has the same error.
Download this and tell me if it looks correct for you it shows correctly on my settings.
https://temp-file.org/MVAmNdWquOyWNob/file
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:49 pm
by groosz
Unfortunately, changing the icons doesn't help. Still the same problem.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:50 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 1:49 pm
Unfortunately, changing the icons doesn't help. Still the same problem.
Did you download the project file I gave? Try that and see.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 1:57 pm
by groosz
Thank you. I'll check it out but I don't understand how it's supposed to help me? Once again, when I install Wysywig Web Builder version 18, the icons do not work for me. They don't show up in the browser. Instead, there are some numbers and rectangles. Reinstalling the program does not help. This is not a browser version because Version 17 of the Wysywig Web Bilder application works fine - the icons are displayed correctly
Re: problem with FontAwesome
Posted: Fri May 26, 2023 2:01 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 1:57 pm
Thank you. I'll check it out but I don't understand how it's supposed to help me? Once again, when I install Wysywig Web Builder version 18, the icons do not work for me. They don't show up in the browser. Instead, there are some numbers and rectangles. Reinstalling the program does not help. This is not a browser version because Version 17 of the Wysywig Web Bilder application works fine - the icons are displayed correctly
I am a user I dont have icon problems, but if you have it then it must be for an unfortunate reason. We both use the same software. It must be for messing a setting, now who did it I don't know but the software is not responsible for this. Because on my side things are right.
Your icon can be made correct on my project file how cant my file be shown correctly on your project file on your computer.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 2:19 pm
by Pablo
There seems to be an issue with the selected icon library.
To solve the problem:
- Open the properties of the icon
- re-select the icon library.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 4:54 pm
by groosz
Selecting the icon library again does indeed fix the problem. But this is not a solution, because every new icon is displayed incorrectly. I would have to reselect the library for each icon twice. Is there a permanent solution to this problem?
Re: problem with FontAwesome
Posted: Fri May 26, 2023 4:55 pm
by groosz
Re: problem with FontAwesome
Posted: Fri May 26, 2023 4:58 pm
by Pablo
I do not have any issues with icons myself.
I have use them in almost all my project.
Also, you are the first user who has reported this.
What are the exact steps to reproduce the problem?
Re: problem with FontAwesome
Posted: Fri May 26, 2023 4:59 pm
by groosz
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:03 pm
by groosz
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:05 pm
by groosz
I posted a video of the problem in my last post. Let me remind you that I am using the registered version 18. I have installed it many times, every time the problem is the same
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:15 pm
by wwonderfull
It is because you were late to download it let me send you another one
https://temp-file.org/OvYKRblS1gwoeiP/file
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:17 pm
by wwonderfull
The video is not enough to find out the problem it maybe a system issue maybe the browser extension but the software has no issue at all. There are countless users building project every day not even one have made complain on icons. You can test the software on another pc if you can and then see if the same problem persists just for a test.
Are you using the 64 bit or the 32 bit version btw?
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:23 pm
by groosz
The video file I posted illustrates the problem well enough. The program stopped displaying the icons that's all. There is nothing else. I checked your file and the icon is not showing up. Instead of the icon there is the code F02E
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:24 pm
by groosz
This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:25 pm
by groosz
This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:28 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 5:24 pm
This is not a system issue because I have version 17 of the Wysywig application installed and the icons are displayed correctly in it.
Even I have all the versions but why arent we all having problems although we use the same software you downloaded? Based on that video no system settings or problems can not be understood. Only if others report about this problem can we surely know what maybe wrong or else we are not being able to reproduce the problem which you have shared. And difficult for us to know.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:30 pm
by groosz
How am I supposed to know why you don't have problems? But it's not a professional approach - I don't have problems with others, neither can they.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:30 pm
by Pablo
Your project works for me, so I think this can only be a configuration issue.
Maybe you can try this?
In the icon gallery at the bottom select 'Default icon Library', then restart the application.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:33 pm
by groosz
made to. Unfortunately, there is still an error.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:34 pm
by groosz
Is there any way to clean the system from application traces? I tried uninstalling and reinstalling the program. I deleted the system directory but that didn't help
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:37 pm
by groosz
One more thing besides what you wrote Pablo helps. If I move an icon from Font Avesome to User Collection and place it on a page from User Collection it displays correctly.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:39 pm
by wwonderfull
can you share the demo of wwb17 project with the same icon? I again tested when I change it to icon font and back to font awesome it works fine for me.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:41 pm
by Pablo
If I move an icon from Font Avesome to User Collection and place it on a page from User Collection it displays correctly.
That is because in that case icons are published as SVG image.
If my previous suggestion did not work then please try this:
- uninstall the software
- clear your browser cache.
- reboot your computer
- download the setup again, make surer you have version 18.2.2
https://www.wysiwygwebbuilder.com/download.html
- reinstall
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:43 pm
by wwonderfull
Here is a video on how I fixed the icon which you gave and I did this to fix it. You can see it in my video.
https://floomby.io/v/260523/xBOW36uO?a
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:45 pm
by groosz
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:46 pm
by groosz
Pablo already wrote this but it doesn't solve the problem.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:51 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 5:46 pm
Pablo already wrote this but it doesn't solve the problem.
Your project works fine for me the icon shows. Did you do exactly the way I did in the video? Please follow @pablos advice to do a clear installation.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:52 pm
by groosz
I deleted the browser cache, uninstalled the program and additionally the Wysiwyg Web Builder directory. I restarted my computer and installed versions 18.2.2 and unfortunately it's still the same.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:54 pm
by groosz
During reinstallation, the program does not ask me for registration data, so uninstalling itself probably does not clear all program data
Re: problem with FontAwesome
Posted: Fri May 26, 2023 5:55 pm
by groosz
as I wrote version 17 works fine. Icons do not display only in version 18
Re: problem with FontAwesome
Posted: Fri May 26, 2023 6:02 pm
by wwonderfull
groosz wrote: Fri May 26, 2023 5:54 pm
During reinstallation, the program does not ask me for registration data, so uninstalling itself probably does not clear all program data
As you said yourself that if
uninstalling itself probably does not clear all program data then that can cause problem. Only a proper uninstall and install can solve it. It must be a configuration issue related to the install and the uninstallation.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 6:07 pm
by groosz
This is not a problem with incorrect installation or uninstallation because the problem occurred while working with the program. Correct uninstallation is done through the programs icon in the control panel.
Re: problem with FontAwesome
Posted: Fri May 26, 2023 6:10 pm
by groosz
I don't know if this has anything to do with it, but I noticed that I don't have a line-awesome.ttf file in the system\iconlibraries\LineAwesome directory
Re: problem with FontAwesome
Posted: Fri May 26, 2023 6:49 pm
by groosz
Clearing the registry of all keys with values helped temporarily
WYSIWYG Web Builder
Pablo
after uninstalling the application and reinstalling it. But this is not the solution to the essence of the problem. I hope that in the future we will be able to determine the cause of this error.
Thank you very much for all your help and best regards, Grzegorz
