.ico issues

silfam297 · Post by **silfam297** » Fri May 12, 2023 2:40 pm

Hi All so it seems tha I am having an issue with .ico items. If you check our website www.plainvillefireco.com the home page does not display the tab icon. But if you search/click on a few sub-pages the icon shows up. I have searched through the page properties and they all appear to be the same. Anyone have any ideas? TIA.

crispy68 · Post by **crispy68** » Fri May 12, 2023 2:52 pm

Your home page does not contain the css code for the icon to show.

It is missing:

Code: Select all

<link href="pfclogo2.ico" rel="shortcut icon" type="image/x-icon">

why it is missing I cannot say.

Also your pages have javascript errors on them that need addressed.

Post by **Pablo** » Fri May 12, 2023 2:54 pm

Which ".ico" are you referring to?
Where exactly on the website do I need to look to see the problem?
Can you please be more specific?

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:08 pm

Specifically the icon is not showing up in the tab of the browser when the page is dispalyed.

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:09 pm

How do I identify the java script errors?

wwonderfull · Post by **wwonderfull** » Fri May 12, 2023 3:15 pm

silfam297 wrote: ↑Fri May 12, 2023 3:09 pm How do I identify the java script errors?

The browser's developer tool can show it too. Look on the console.

wwonderfull · Post by **wwonderfull** » Fri May 12, 2023 3:19 pm

silfam297 wrote: ↑Fri May 12, 2023 3:08 pm Specifically the icon is not showing up in the tab of the browser when the page is dispalyed.

Are you trying to say favicon?

BaconFries · Post by **BaconFries** » Fri May 12, 2023 3:19 pm

.ico are supported in the following browsers Edge, Firefox, Chrome, Opera and Safari so there should be no issues. If it is not displaying it may simply be a cache issue. I would try refreshing the browser cache which should resolve this
Another reason is you have added a new page to your site and the .ico has not been picked up yet by the search bots and will need time to get shown.

.

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:20 pm

Obvious newbie here. Where do I insert the html-<link href="pfclogo2.ico" rel="shortcut icon" type="image/x-icon"> ?

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:24 pm

Under page properties>Icons>Favorite Icons

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:28 pm

Crispy68-I did a Find on the html for the main page and that particular line is in the html

wwonderfull · Post by **wwonderfull** » Fri May 12, 2023 3:40 pm

silfam297 wrote: ↑Fri May 12, 2023 3:24 pm Under page properties>Icons>Favorite Icons

I think it may show if you use .ico format instead of png or other formats. Just maybe you can try that And .ico format is backward compatible too.

silfam297 · Post by **silfam297** » Fri May 12, 2023 3:43 pm

They are in the .ico format

crispy68 · Post by **crispy68** » Fri May 12, 2023 3:53 pm

Crispy68-I did a Find on the html for the main page and that particular line is in the html

The code on your home page is in the <body> section and should be in the <head> section.

It also looks like you are using a doctype of HTML 4.01 Transitional. This is somewhat antiquated. I would suggest using HTML5. This can be changed in the page properties.

Bluesman · Post by **Bluesman** » Fri May 12, 2023 6:57 pm

silfam297 wrote: ↑Fri May 12, 2023 3:43 pm They are in the .ico format

The only icon that shall be in .ico-format is the 16x16 = favicon.ico
the others shall be in png and the correct sizes othervise will not work correctly
After changed this, publish All files and refresh the browsers cash

silfam297 · Post by **silfam297** » Sat May 20, 2023 1:22 pm

Bluesman, ok I have updated the icon files, cleared the cahe and still nothing. I appreciate everyone's help! Any further ideas?

Bluesman · Post by **Bluesman** » Sat May 20, 2023 2:34 pm

silfam297 wrote: ↑Sat May 20, 2023 1:22 pm Bluesman, ok I have updated the icon files, cleared the cahe and still nothing. I appreciate everyone's help! Any further ideas?

Hi silfam297, checked your site. When it comes to images in general you have to high resolution on almost all. Make your pages load really slow! For having the correct an optimized sizes make the resolution 72 dpi and the dimensions of the pics to the biggest size they shall be visible at, for ex: 720pxl x 360pxl. Set the resolution 72 dpi first and after the dimensions so it keeps the right resolution. Important make the resolution in "dpi" and the sizes in pixel. Correct naming for images: only lowercase and numbers, no spaces, no start with numbers, use underscore or hyphen for separate words and no spaces.
What comes to the favicon... have you named it "favicon.ico" and sized 16pxl x 16pxl at 72 dpi?
Is it inserted at the Page properties / Images and the correct fields for different sizes and formats on the "index" page.
Be sure to publish the pages with corrections and changes as "Publish all files"
Refresh and empty the browser cash before viewing.
If you follow this and it doesn't work I think you have a conflict.

silfam297 · Post by **silfam297** » Sat May 20, 2023 2:54 pm

I am getting a warning that multiple files are invalid file names. Is this part of the issue? What does this mean? What characters are not allowed in a file name?

BaconFries · Post by **BaconFries** » Sat May 20, 2023 3:11 pm

See the following:
Naming conventions for HTML objects (ID, name, styles)
viewtopic.php?t=64868

How do I name my pages, images and other files?
viewtopic.php?t=131

silfam297 · Post by **silfam297** » Sat May 20, 2023 3:38 pm

Thank you! I cleared up the file name issues, corrected the .ico/png issues and still no luck with the tab icons, even though the sub pages icons show up. I am no longer receiving any publishing errors!

Bluesman · Post by **Bluesman** » Sat May 20, 2023 7:04 pm

silfam297 wrote: ↑Sat May 20, 2023 3:38 pm Thank you! I cleared up the file name issues, corrected the .ico/png issues and still no luck with the tab icons, even though the sub pages icons show up. I am no longer receiving any publishing errors!

Seams you have not inserted the "favicon.ico" at the "index.html" page. Rightclick outside the workspace on index page and choose "Page properties".
In the tab "Icons" insert the favicons in right format and sizes. Publish all files, Clear cash and check again.

silfam297 · Post by **silfam297** » Sat May 20, 2023 7:32 pm

Ok tried this-even renamed the files. Cleared the cache-nothing. Still the same

Bluesman · Post by **Bluesman** » Sat May 20, 2023 8:58 pm

silfam297 wrote: ↑Sat May 20, 2023 7:32 pm Ok tried this-even renamed the files. Cleared the cache-nothing. Still the same

Think you have to provide a project file of the index page and stripped down. Just keep the related components...

viewtopic.php?f=10&t=82134

silfam297 · Post by **silfam297** » Sat May 20, 2023 9:18 pm

What the files look like:
C:\Users\silfa\Google Drive\WYSIWYG Web Builder\NEW\PFCV1.R.8.3 (1)_04_01_04\favicon64.png

C:\Users\silfa\Google Drive\WYSIWYG Web Builder\NEW\PFCV1.R.8.3 (1)_04_01_04\favicon32.png

Bluesman · Post by **Bluesman** » Sat May 20, 2023 9:41 pm

silfam297 wrote: ↑Sat May 20, 2023 9:18 pm What the files look like:
C:\Users\silfa\Google Drive\WYSIWYG Web Builder\NEW\PFCV1.R.8.3 (1)_04_01_04\favicon64.png

C:\Users\silfa\Google Drive\WYSIWYG Web Builder\NEW\PFCV1.R.8.3 (1)_04_01_04\favicon32.png

Whell that's your internal links... can not be reached through internet. How's the favicon.ico file? 16pxl x 16 pxl, 72 dpi?

silfam297 · Post by **silfam297** » Sat May 20, 2023 9:50 pm

yes that is the size

Bluesman · Post by **Bluesman** » Sat May 20, 2023 9:59 pm

silfam297 wrote: ↑Sat May 20, 2023 9:50 pm yes that is the size

Have you checked in your root folder on the webserver that the "favicon.ico" is there?

wwonderfull · Post by **wwonderfull** » Sun May 21, 2023 1:45 am

Clear direction on how to get the favicon on the browser tab:

1. 16pxx16px the icon size and has to be in .ico (meaning icon format). If it is in jpg, jpeg, or png format then convert it from online or offile using software. Here is a place where you can convert https://www.icoconverter.com/ or https://convertio.co/png-ico/
2. Name that icon favicon or favicon16
4. On the pages properties go to "Icons" tab where you get to set different icons and then find the favicon.ico or favicon16.ico from your desktop and put it on the box where it says to give 16x16 icon.

Clear catch if possible delete all from webserver and clearly reupload everything and you will be sure to see favicon. Even I did it like that I have a favicon icon on my website. So I hope it works for you too.

silfam297 · Post by **silfam297** » Sun May 21, 2023 1:42 pm

And boom it's working. Might have taken some time to propagate through the servers? Anyhow it's working! Thanks to all for your suggestions and assistance.

www.wysiwygwebbuilder.com

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