Wwb cant connect to internet **FIXED**

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amir2314
 
 
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Wwb cant connect to internet **FIXED**

Post by amir2314 »

Hi dear pablo .
My wwb cant connect to tge internet conncetion
.
Cant show me the extensions update list . There is the message about firewall but wwb not blocked .
How can i fix this ?

Online publish work true then it seams that wwb not blocked at all
But when i click on cheak for update wwb will freez
Last edited by amir2314 on Sun Jun 26, 2022 5:06 pm, edited 1 time in total.
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Pablo
 
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Re: Wwb cant connect to internet

Post by Pablo »

This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.
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amir2314
 
 
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Wwb cant connect to internet **FIXED**

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 1:40 pm This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.
cheacked ! This is not on exception list and scanner antivirus is off ! I dont have this problem last week !
Last edited by amir2314 on Sun Jun 26, 2022 5:06 pm, edited 1 time in total.
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 1:40 pm This is most like a firewall or virus scanner related issue.
Make sure webbuilder.exe is on the exception list.

Note that this behavior has not been changed recently, so it's unlikely that this is directly related to the software.
There is the long message : after. Freez wwb

Chilkatlog
Posturlencoded :
..
.
.
.
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Pablo
 
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Re: Wwb cant connect to internet

Post by Pablo »

I dont have this problem last week !
In that case, something must have changed on your computer.

Please makes sure that nothing blocks the software.
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amir2314
 
 
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Wwb cant connect to internet **FIXED**

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 2:31 pm
I dont have this problem last week !
In that case, something must have changed on your computer.

Please makes sure that nothing blocks the software.
Wwb is not blocked by any antivirus . Allthings is off
Last edited by amir2314 on Sun Jun 26, 2022 5:06 pm, edited 1 time in total.
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BaconFries
 
 
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Re: Wwb cant connect to internet

Post by BaconFries »

What version of the software are you using the latest version us as follows
WYSIWYG Web Builder 17.3.1 (last update: June 17, 2022)
https://www.wysiwygwebbuilder.com/download.html
Note if you have recently installed this then you will have to add again to the exception list of your Firewall/Antivirus so that it can make a connection to the server.
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Pablo
 
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Re: Wwb cant connect to internet

Post by Pablo »

In some cases, even if you turn of the anti-virus software it is still active in the background.
You ill need to add webbuilder.exe to the exception list.

The software is not different than it was last week, so if suddenly you can no longer connect then is not a problem in the software.
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

BaconFries wrote: Sat Jun 25, 2022 3:07 pm What version of the software are you using the latest version us as follows
WYSIWYG Web Builder 17.3.1 (last update: June 17, 2022)
https://www.wysiwygwebbuilder.com/download.html
Note if you have recently installed this then you will have to add again to the exception list of your Firewall/Antivirus so that it can make a connection to the server.
Yess today i installed the new update 17.3.1 and relized that cant make connection on cheaking update and extenaion manager
Also i added again i to the exception list . Still not working .
There is a problem i think so why online publish alredy work true it means that wwb can make connection between internet ! So its just happend when i clicking on cheaking new update or watch the new extension list .
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Pablo
 
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Re: Wwb cant connect to internet

Post by Pablo »

This functionality has not changed.
I think something on your computer is blocking the connection with the server.
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 4:58 pm This functionality has not changed.
I think something on your computer is blocking the connection with the server.
Hi dear pablo today i relized that cant connect to wwb website with chorome on my windows . But on mobile its ok !
It seams you right something in wrong with my system ! How can i see the website block list on windows ! Is there any place to windows 10 to see the website block lists ?
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 4:58 pm This functionality has not changed.
I think something on your computer is blocking the connection with the server.
I tested with vpn and changed my ip and wwb extensions list and cheak for updated freez solved ! So whats mean ? Its means that my ip system blocked from wwb ? Cuase when i used VPN all problems solved with the hostserver
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

Pablo wrote: Sat Jun 25, 2022 4:58 pm This functionality has not changed.
I think something on your computer is blocking the connection with the server.
I relized that my system cant connect to wwb with https ! Only work with http

Ao when i want to use wwb website i must using http insted of https !
So how can i fix this with wwb website to connect software with server ! I dont wanna use Vpn for each one i open my software to update somthing !
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Pablo
 
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Re: Wwb cant connect to internet

Post by Pablo »

You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN
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amir2314
 
 
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Re: Wwb cant connect to internet

Post by amir2314 »

Pablo wrote: Sun Jun 26, 2022 12:05 pm You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN
I find something in microsoft
https://answers.microsoft.com/en-us/win ... ec744b0f5c
.
This is a comon problem about this .
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amir2314
 
 
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Re: Wwb cant connect to internet **FIXED**

Post by amir2314 »

Pablo wrote: Sun Jun 26, 2022 12:05 pm You cannot use http instead of https for obvious reasons.
You will need to solve this in the VPN
hi dear pablo . i fixed problem with ssl after update win 10 and update wwb 17.3.1 for ssl connection
.
To fix this problem, delete the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot\Certificates
To do this, follow these steps:
Start Registry Editor
Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\AuthRoot
Right-click and then delete the key that is called Certificates.
.
go to command
type :
1 : ipconfig hit enter
2 ipconfig/release hit enter
3 : ipconfig/renew

.

after done reastart system .
.
my problem was fixed with this methode . hope any one have similar problem fixed with this .
.
article link : https://docs.microsoft.com/en-us/troubl ... l-kb931125
Cause
These problems may occur if you updated your Third-party Root Certification Authorities by using the December 2012 KB 931125 update package. The KB 931125 package that was posted on December 11, 2012, was intended only for client SKUs. However, it was also offered for Server SKUs for a short time on Windows Update and WSUS.
This package installed more than 330 Third-party Root Certification Authorities. Currently, the maximum size of the trusted certificate authorities list that the Schannel security package supports is 16 kilobytes (KB). Having a large amount of Third-party Root Certification Authorities will go over the 16k limit, and you will experience TLS/SSL communication problems.
Resolution
If you use WSUS, and you did not install the December 2012 KB 931125 update, you should sync your WSUS servers, and then approve the expirations so that your servers do not install the update.
If you installed the December 2012 KB 931125 update package, you should use the following resolution to remove additional Third-party Root Certification Authorities on all servers that now have a large amount of Third-party Root Certification Authorities.
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Pablo
 
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Re: Wwb cant connect to internet **FIXED**

Post by Pablo »

Thanks for sharing the information
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amir2314
 
 
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Re: Wwb cant connect to internet **FIXED**

Post by amir2314 »

Pablo wrote: Sun Jun 26, 2022 5:25 pm Thanks for sharing the information
i just Doing my duty sir
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