problem when trying to open document wysiwyg web builder 12

[anarossi]

Ola.. Tudo bem?

Eu tenho a versão 12 e estou tentando abrir um documento tambem feito na versao 12 e diz que nao é possivel..
eu formatei meu computador e instalei novamente o programa, porque sera que nao consigo abrir?



Hello, how are you?

I have version 12 and I am trying to open a document also made in version 12 and says that it is not possible ..
I formatted my computer and reinstalled the program, why can not I open it?

[BaconFries]

Have you installed all or any previously used extensions? Please ensure that you have installed sll extensions used.

[anarossi]

Geez, thank you very much! You saved me! I installed the extensions and it opened normally !! Thankful!

[BaconFries]