New website uploaded-no photos-please help

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Pablo
 
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Re: New website uploaded-no photos-please help

Post by Pablo »

You have a problem with FTP, so I need your FTP settings (URL, username, password, remote path, and other settings) so I can try to duplicate the issue.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Pablo wrote: Fri Sep 17, 2021 7:17 am You have a problem with FTP, so I need your FTP settings (URL, username, password, remote path, and other settings) so I can try to duplicate the issue.
I have emailed you all my sensitive information as requested.
My main site harrykonline.com and zorbathegreek.co.uk are now ok after having made the folders. Please don't touch them. you may make a new sub directory and work in there if you wish.
Let me know what you come up with.
Many thanks
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Pablo
 
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Re: New website uploaded-no photos-please help

Post by Pablo »

Thanks for sending the information. I am not going to change anything, I am just trying to find out why it does not work for you.

Do you mean that you now can upload images?
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Pablo wrote: Fri Sep 17, 2021 9:01 am Thanks for sending the information. I am not going to change anything, I am just trying to find out why it does not work for you.

Do you mean that you now can upload images?
only to my 2 sites mentioned, becasue I created the folders manually. After that, the software sees the folder and uploads the images correctly with no problem. It just cannot creat the folder itself.

try t yourself and see. Make a new dir and try to upload a test site, no folder is made, then create a folder maually 'images' and the software does its thing.
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Pablo
 
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Re: New website uploaded-no photos-please help

Post by Pablo »

I think you have configured the wrong remote folder.
You will need to set the root folder of the website.

Your current folder
/home/harrykon/public_html
is not the root of your website.

I think it should be
/public_html/
for http://harrykonline.com

and
/public_html/zorbathegreek.co.uk
for http://zorbathegreek.co.uk
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Pablo wrote: Fri Sep 17, 2021 11:41 am I think you have configured the wrong remote folder.
You will need to set the root folder of the website.

Your current folder
/home/harrykon/public_html
is not the root of your website.

I think it should be
/public_html/
for http://harrykonline.com

and
/public_html/zorbathegreek.co.uk
for http://zorbathegreek.co.uk
Home Directory ..../home/harrykon
this was given to me by the hosting company and even in my c-panel it is like that.
The remote folder given to me is: /home/harrykon/public_html
This is correct.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

ha33y wrote: Fri Sep 17, 2021 4:13 pm
Pablo wrote: Fri Sep 17, 2021 11:41 am I think you have configured the wrong remote folder.
You will need to set the root folder of the website.

Your current folder
/home/harrykon/public_html
is not the root of your website.

I think it should be
/public_html/
for http://harrykonline.com

and
/public_html/zorbathegreek.co.uk
for http://zorbathegreek.co.uk
Home Directory ..../home/harrykon
this was given to me by the hosting company and even in my c-panel it is like that.
The remote folder given to me is: /home/harrykon/public_html
This is correct.
Just confirmed with their online help who said..."The root folder is public_html folder. The full path is /home/harrykon/public_html"
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crispy68
 
 
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Re: New website uploaded-no photos-please help

Post by crispy68 »

In all of the hosting sites i've had or accessed, i've never put the full path in. The remote folder for the root is simply /public_html.
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zinc
 
 
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Re: New website uploaded-no photos-please help

Post by zinc »

Then make sure full permission is given to these folders

/home/harrykon/public_html

Who are you with btw?
Running WYSIWYG Web Builder since 2007...
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

crispy68 wrote: Fri Sep 17, 2021 4:26 pm In all of the hosting sites i've had or accessed, i've never put the full path in. The remote folder for the root is simply /public_html.
yes me too but this is how this company works
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

zinc wrote: Fri Sep 17, 2021 4:27 pm Then make sure full permission is given to these folders

/home/harrykon/public_html

Who are you with btw?
We have gone through all permissions and they are all good.

Company is Namecheap
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zinc
 
 
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Re: New website uploaded-no photos-please help

Post by zinc »

ha33y wrote: Fri Sep 17, 2021 4:32 pm
zinc wrote: Fri Sep 17, 2021 4:27 pm Then make sure full permission is given to these folders

/home/harrykon/public_html

Who are you with btw?
We have gone through all permissions and they are all good.

Company is Namecheap
Very odd - (the name says it all :D ) - Joking but you should have with IONOS
Running WYSIWYG Web Builder since 2007...
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

zinc wrote: Fri Sep 17, 2021 4:37 pm
ha33y wrote: Fri Sep 17, 2021 4:32 pm
zinc wrote: Fri Sep 17, 2021 4:27 pm Then make sure full permission is given to these folders

/home/harrykon/public_html

Who are you with btw?
We have gone through all permissions and they are all good.

Company is Namecheap
Very odd - (the name says it all :D ) - Joking but you should have with IONOS
well I register my domains with them as they are fairly priced. I will check out your suggestion perhaps when my subscription is up.
Thank you.
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Pablo
 
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Re: New website uploaded-no photos-please help

Post by Pablo »

I still think your remote folder settings are incorrect.
Please try my suggestion, it worked for me.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Pablo wrote: Fri Sep 17, 2021 5:06 pm I still think your remote folder settings are incorrect.
Please try my suggestion, it worked for me.
i just created a test3 folder and uploaded from WWB using the expolre function directly into that folder using /home/public_html/test3 and it is the same..still no images folder created.

Did you manage to get it to create a folder?
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

BaconFries wrote: Fri Sep 17, 2021 5:35 pm Here is a "How To" for namescheap
https://www.namecheap.com/support/knowl ... d-my-site/
Thank you but I have no problem uploading my site with WWB or Filezilla however the problem is that WWB cannot create my images folder. I have to create it manually and no one knows why. This is the issue being discussed in this topic, but i do appreciate your input.
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Pablo
 
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Re: New website uploaded-no photos-please help

Post by Pablo »

Did you manage to get it to create a folder?
Yes!

You will need to use /public_html
/home/harrykon/public_html is not correct
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Re: New website uploaded-no photos-please help

Post by WWBman »

Pablo wrote: Fri Sep 17, 2021 5:43 pm
Did you manage to get it to create a folder?
Yes!

You will need to use /public_html
/home/harrykon/public_html is not correct
If that doesn't work and just to confuse things! :)

In my Publish settings for the remote folder I never have a "/" before the public_html.

So to test it on e.g. test4 folder try entering the following in the remote folder:

public_html/test4 and see if that works.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Pablo wrote: Fri Sep 17, 2021 5:43 pm
Did you manage to get it to create a folder?
Yes!

You will need to use /public_html
/home/harrykon/public_html is not correct
Well I am totally confused, you better show me what you did, and how you did it, becasue it keeps defaulting to my home directory which is :
/home/harrykon/public_html/

I tried to upload within WWB directly using the conventional method and it says upload successful, but I can't find where it uploaded the files to. I set it for the test3 folder according to your advise (/home/public_html/test3) but there is nothing in there.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

ha33y wrote: Fri Sep 17, 2021 6:04 pm
Pablo wrote: Fri Sep 17, 2021 5:43 pm
Did you manage to get it to create a folder?
Yes!

You will need to use /public_html
/home/harrykon/public_html is not correct
Well I am totally confused, you better show me what you did, and how you did it, becasue it keeps defaulting to my home directory which is :
/home/harrykon/public_html/

I tried to upload within WWB directly using the conventional method and it says upload successful, but I can't find where it uploaded the files to. I set it for the test3 folder according to your advise (/home/public_html/test3) but there is nothing in there.

IT WORKED!!!
HOW? WHY?

I mean, that is not really my home directory....in my c-panel file structure it has /harrykon
also the directions given to me by the hosting was with harrykon....so now I am utterly confused...
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

WWBman wrote: Fri Sep 17, 2021 5:56 pm
Pablo wrote: Fri Sep 17, 2021 5:43 pm
Did you manage to get it to create a folder?
Yes!

You will need to use /public_html
/home/harrykon/public_html is not correct
If that doesn't work and just to confuse things! :)

In my Publish settings for the remote folder I never have a "/" before the public_html.

So to test it on e.g. test4 folder try entering the following in the remote folder:

public_html/test4 and see if that works.

IT WORKED!!!
HOW? WHY?

I mean, that is not really my home directory....in my c-panel file structure it has /harrykon
also the directions given to me by the hosting was with harrykon....so now I am utterly confused...
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Re: New website uploaded-no photos-please help

Post by crispy68 »

The public_html folder is the web root for your primary domain name. The full path is actually /home/username/public_html/ (where username is your cPanel username) rather than /public_html/ but in most places you will see /public_html/ instead of the full path, since it assumes you know you are in your own home directory.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

crispy68 wrote: Fri Sep 17, 2021 6:18 pm The public_html folder is the web root for your primary domain name. The full path is actually /home/username/public_html/ (where username is your cPanel username) rather than /public_html/ but in most places you will see /public_html/ instead of the full path, since it assumes you know you are in your own home directory.
Thank you!

However even Filezilla always connects to my home directory using the full path name (including harrykon) this made me even more confused cause It cannot connect directly to the public_html, saying no such directry exists, this made me even more confused.

Anyhow It works and not even their hosting guys told me this, so THANK YOU PABLO, you are a genius my friend!
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

Ok so I have another question, why then did WWB still go into the directory with the full path, and upload all files but not folders?
I mean it was still in the same directory.
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Re: New website uploaded-no photos-please help

Post by crispy68 »

The only thing I can think of it's due to a permissions thing.
ha33y
 
 
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Re: New website uploaded-no photos-please help

Post by ha33y »

crispy68 wrote: Fri Sep 17, 2021 6:47 pm The only thing I can think of it's due to a permissions thing.
That's where I come unstuck, becasue the hosting guys checked and i checked and all permissions are fully open....no blocking on the main dir or sub directories whatsoever. the folders are set to 0750 and 0755 so permissions are not an issue.

..Somthing sinister is at play here ...lol....
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Re: New website uploaded-no photos-please help

Post by jerryco »

Is this correct with the question of this thread in mind?

https://chmodcommand.com/chmod-0750/
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