***SOLVED***Smartsupp icon on web site home page

All WYSIWYG Web Builder support issues that are not covered in the forums below.
Forum rules
IMPORTANT NOTE!!

DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.



PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Post Reply
Aris
 
 
Posts: 202
Joined: Wed Aug 28, 2013 9:28 am

***SOLVED***Smartsupp icon on web site home page

Post by Aris »

Hi.

Probably this question may not be related to the operation of WEB BUILDER 16/64

But I would like to share it with you.

It concerns Smartsupp application. Although I paste the code on my home page (betwwen <HEAD> </HEAD>), it does not appear on internet.
All other web pages work perfectly with this application.

Is there something I must do?

Thank you.
Aris
User avatar
Pablo
 
Posts: 21712
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Smartsupp icon on web site home page

Post by Pablo »

Maybe you have pasted invalid code or maybe there is a conflict with other code on the page?
It is difficult to say anything meaningful about this without seeing what you have done.
User avatar
BaconFries
 
 
Posts: 5364
Joined: Thu Aug 16, 2007 7:32 pm

Re: Smartsupp icon on web site home page

Post by BaconFries »

Although I am not familiar with this a quick search on Google shows that the code from Smartsuup it uses javascript. They recommend that you insert between <heads></head> tags* which should work. The reason why it may not work is
you may have enabled "Move Javascripts to end of the page" to resolve Go to Tools-> Options-> HTML and make sure in the Javascript section that "Move Javascripts to end of the page" is unchecked and try again.
Aris
 
 
Posts: 202
Joined: Wed Aug 28, 2013 9:28 am

Re: Smartsupp icon on web site home page

Post by Aris »

Hello, BaconFries.

Thank you for the response.

I have checked this option, and it works well.

Aris
Aris
 
 
Posts: 202
Joined: Wed Aug 28, 2013 9:28 am

Re: Smartsupp icon on web site home page

Post by Aris »

Hi Pablo.

I am sending to you the link of my WBS: https://docs.google.com/document/d/13oG ... ue&sd=true

I hope I have done with the correct way.

Thank you.
User avatar
Pablo
 
Posts: 21712
Joined: Sun Mar 28, 2004 12:00 pm
Location: Europe
Contact:

Re: Smartsupp icon on web site home page

Post by Pablo »

In the Page Properties, you have selected 'Disable custom code', this means that the code will not be published.
You will need to uncheck this option.
Aris
 
 
Posts: 202
Joined: Wed Aug 28, 2013 9:28 am

Re: Smartsupp icon on web site home page

Post by Aris »

Thnak you Pablo.

Your help is valuable!!!

Thank you again.

Aris Giavris
Post Reply