incorect image ratio

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Pablo
 
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Re: incorect image ratio

Post by Pablo »

have you actually fixed the issue or have you just told lighthouse bot to ignore it?
The "issue" with Lighthouse was not about the aspect ratio. It was about the size of the thumbnail images.
What I have done in the latest update, is make the images slightly larger as recommended by Lighthouse. The aspect ratio was related to the 'compatibility' setting, because that setting uses pixels instead of percentages for backward compatibility. So, in your case setting it to responsive has 'fixed' that.

Again, there was nothing that needed to be fixed. It was only a recommendation of Lighthouse which I have implemented in the software especially for you so you can continue to improve your website without having to set the thumbnail images manually.
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Re: incorect image ratio

Post by kenswindon »

are you going to answer my question
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Re: incorect image ratio

Post by Pablo »

I have already answered your question.
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Re: incorect image ratio

Post by crispy68 »

I don't believe your traffic has diminished in the past 6 months simply due to just the aspect ratio being slightly off. Google is not going downgrade your site of 13 years for something like that. I guarantee there are plenty of other sites out there if you look (ex: this page) that have the same issue with the aspect ratio and it doesn't affect them.

Kudos to Pablo for making the changes he did to help your situation and quickly I might add.
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Re: incorect image ratio

Post by kenswindon »

I didn't ask you about my business asked if you actually made any real changes to the photo gallery in that update or did you just tell lighthouse bot to ignore the error

simple enough question
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Re: incorect image ratio

Post by Pablo »

There was never an error in the software.
In the update, the size of the thumbnails has been slightly increased because this was what was suggested by LightHouse.
The aspect ratio of the image is calculated by the browser (based on the scaling of the gallery).

Code example:

Code: Select all

#PhotoGallery2 .thumbnail img {
    width: 100%;
    height: auto;
    max-width: 100%;
}
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Re: incorect image ratio

Post by kenswindon »

Instead of just quick answers try testing it yourself

there is a problem there has always been a problem the galleries will not read any image which has one side more than double the other in my case that is thousands of images

and as for saying I must use resposive that is even worse and it thows up ratio errors resolution errors and size error and knocks the performance down sometimes as low as 60 NOT FIT FOR PURPOSE

i have spent hours and hours trying to rectify this but I could't even make you understand enough to even test it properly so if I now have to spend weeks putting my thousands of images into a different gallery I might as well do it on another platform, one that has technical support and customer care unlike pablo.

earlier when I though WOW its fixed was because without knowing it I picked a page where the images were almost square, thats the only way it works.
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Re: incorect image ratio

Post by Pablo »

If you need further assistance then please share a new project which demonstrates the problem. so I can investigate if something is wrong.

Note: as previously mentioned, your pages also contain invalid HTML code.

The code I am referring to is:

Code: Select all

<!-- Begin Web-Stat code v 7.0 --><span id="wts1267155"></span><noscript><a href="https://www.web-stat.com">
<img src="https://app.wts2.one/7/5/1267155.png" 
alt="Web-Stat traffic analysis"></a></noscript><!-- End Web-Stat code v 7.0 -->
This code should not be between the head tags. It breaks the structure of the page and make the entire page HTML invalid.
This may also affect SEO and the way the page is rendered. So you will need to fix that first!

Also, I strongly recommend to disable "EmulateIE8" in page properties. You do not want your pages to be rendered like in IE8!
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Re: incorect image ratio

Post by kenswindon »

I don't know how many people are in your technical support team or whether I have had answers from just one person or even how many people have actually seen this discussion but as you can gather I got pretty fed up with surgestions there is not any problem and it must be my fault,

so I am now respectfully asking please just search this error 'Serves images with low resolution' in discussion groups an you will find lots of programmers/coders whatever your job titles are talking a lot about this very issue, from what I can gather most website building platforms have already solved this and general opinion it is something that need fixing or will rank lower with google.

it appears its something to do with SRCSET attribute. but I don't know anything about code that is why I use WYSIWYG

I understand this does not affect that many of your customers as their sites are not image based like mine iand I rely on google image search and I'm sure this error is affecting my standing in searches.

please tell me when you find out some facts on this.
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Re: incorect image ratio

Post by Pablo »

I really have the best intentions to help you, and I think anyone who has been following the thread will agree to this.
I am not saying that this is your fault. All I am asking is for an example project so i can see all your settings and look for a solution for you (like I did before with the previous project you have shared).

As previously mentioned, the option to automatically generate thumbnails uses the current size of the gallery image, because there is no other way to determine what size you want them to be.
If you want more control then you can manually configure thumbnails images, this is what most other designers do. In that case, you have full control over the size, quality and aspect ratio of the images. You can even use a different aspect ratio for the thumbnail, so the images in the grid are all the same size.

Also, did read my other suggestions about the invalid HTML code? Because this will certainly affect your SEO.
it appears its something to do with SRCSET attribute. but I don't know anything about code that is why I use WYSIWYG
The photo gallery is an image grid. It uses standard images ('img' tag). The SRCset option is part of the 'picture' tag, which is a single image (not a gallery).
https://wysiwygwebbuilder.com/picture.html
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Re: incorect image ratio

Post by kenswindon »

I have already sent you a complete project with the problem but you were looking for something I have done , I have wasted a whole week on this and can assure you I have tried everything inclung all your ideasd

the fault is in WYSIWYG if you look at the discussions othere programmers have had you might find the answer.

just because nobody else has mentioned it before does not mean I am the only one with this problem,

you can easilly try this yourself put a couple of photo galleries on any of your pages with a reasonable number of images in them, make sure one is partly above the fold and tell me what you get in lighthouse BEST PRACTICE, you could get a whole gattery of errors or just one or two but if you replace thos errors new ones will appear if you pesivere for many many attemps some times it comer up clear but not enough times, it does not matter if you set it to resposive compatible or variable only with resposive you will also get told hight and width of image is missing in PERFORMANCE.

I'm sure that this will probably ony affect 1 in 1000 uses as most people will only have an image or 2 on a page and very few will even need thumbnails but I have 3 to 4 phot galleries on every page containing aroud 35/30 images each.

This is to do with WYSIWYG 16 when I installed it my site updated to 16 so I can't go back the only noticeablt thing I can see was I am now useing HTML 5 which was not like that before and according to the discussion groups that is where this problem arose.
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Re: incorect image ratio

Post by Pablo »

I'm sorry, but I have tried to reproduce the problem with the project you have previously shared and I could not reproduce the 'best practice' message.

Please see my demo:
https://wysiwygwebbuilder.com/support/k ... page5.html

Can you please create a new demo project with 1 page and 1 gallery so I can try to help you find the best settings for your use?

Note that my software (I am not a company) has just a small group of users. So, there are not thousands of users.
However, I want to help you. But you will need to give something to work with.
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Re: incorect image ratio

Post by kenswindon »

PLEASE try what I asked you to do put a couple of galleries in ANY WYSIWYG page and put it on chrome use lighthouse and them put a copy of the screenshot on here.
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Re: incorect image ratio

Post by kenswindon »

Even on my page that you tested it says 97% best practice if you oped up the errors you would see it. depending on how many images it decided to missread it is anything from 85 - 97 but the problem is still apparent and still needs fixing.
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Re: incorect image ratio

Post by Pablo »

This is what I get.
I am not sure what needs to be 'fixed'?

Image
Image
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Re: incorect image ratio

Post by kenswindon »

please put the page on that you just teated please
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Re: incorect image ratio

Post by Pablo »

It is the same page that I have been referring to the last few days:
https://wysiwygwebbuilder.com/support/k ... page5.html

Can you let me know a page on your website that you have updated which still does not work correct?
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Re: incorect image ratio

Post by kenswindon »

please send me the page url so I can try to figure out whats going on
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Re: incorect image ratio

Post by Pablo »

Do you mean the updated project file?
http://wysiwygwebbuilder.com/support/ke ... n/test.zip
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Re: incorect image ratio

Post by kenswindon »

here is a random one.

https://freeclassicimages.com/Fantasy_Art_5.html

ive got300 pages to choose from I have only managed to get half a dozen to read right with much frustration

you can use the one page5 it still got the same error


where is the page you tested
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Re: incorect image ratio

Post by Pablo »

This page has 4 galleries:
PhotoGallery1
PhotoGallery2
PhotoGallery3
PhotoGallery4

None of these galleries is set to 'responsive'.

Please change 'compatible' to 'responsive' for ALL galleries and republish the page.
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Re: incorect image ratio

Post by kenswindon »

Dont you think ive done that a hundred times


now with responsive

https://freeclassicimages.com/Fantasy_Art_5.html

wheres the page you tested with 2 photo galleries and a 100% in best practice so I can compare.
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Re: incorect image ratio

Post by Pablo »

Thanks for updating the settings. There is now a different message. It indicates that the size of the thumbnail is too small.

Did you publish this page with the latest update?
If yes, then can you save the page to a new project and share it so I can verify the settings?

Note this message is unrelated to the number of galleries. it is about the thumbnail size.
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Re: incorect image ratio

Post by kenswindon »

yes its the size of the thumbnails but totally random how many come out like sometimes just 2 on a page sometimes all the gallery and its not the image quality or size (I thought it was) sometimes it is 100% but very rare.

you already have a project with the problem in it you don't really need another one and as you can see any setting give the same error,

but you still haven't sent your perfect page so am I to assume you got the same error message?

as I said at the beginning either my copy of software has a bug in it or my project built originally in 2008 has not updated properly with each new version or the fault is in all WYSIWYG platforms.

I am pretty sure its WYSIWYG that needs updating, if that's the case please search the forums and you will see what other people have done about it.
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Re: incorect image ratio

Post by kenswindon »

I know its the thumbnails on here that give this problem but it's the same with all picture galleries not just 'photo gallery'
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Re: incorect image ratio

Post by Pablo »

The project I have does not have the page you are referring to (Fantasy_Art_5). It only contains one page: page5
This is another page with a different problem so I need to see the settings to find a solution for you.
but you still haven't sent your perfect page so am I to assume you got the same error message?
I have included the URL of the 'perfect' page several times, but here is is again:

*** START OF URL ***

https://wysiwygwebbuilder.com/support/k ... page5.html

*** END OF URL ***

Can you please stop make false statements until I have had the chance to help you?
Can't you see that I am doing everything I can to help you?
Please have some faith in me.

You may get rude at me if I do not have a solution for you after I gave up, but until then please let's focus on finding a solution.
What I am asking you is: please share a project file with the problematic page (Fantasy_Art_5). Nothing else, just a project with one page and one gallery, or multiple galleries if you think that is what is causing the problem.

If anything else is reading this: Can you please let me know if I am not trying my best?
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Re: incorect image ratio

Post by jerryco »

I don't see Bill Gates fixing Windows 98 in real time back in the days... Go Pablo.
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Re: incorect image ratio

Post by kenswindon »

what do you want me to send you, I thought what I sent showed everything you need in a project

I thought what you just sent shows what you needed to know,

That page is set on responsive and as I have already told you the error moves from BEST PRACTICE to PERFORMACE with this message when I set it that way, sometimes it's in both.

error
image elements do not have explicit width and height also performance drops down by 3-5%

surely thats all you need to see whats wrong

all I am asking you to do is put 2 of your own galleries in your own page and test it in the same way as I have done to just about every imaginable setting in wysiwyg and send me a link so I can compare it with mine see what the difference is. because I seem to be having a job explaining myself.

I just need this sorted desperately

please help
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Re: incorect image ratio

Post by Pablo »

What I am asking from you, is a project with the problematic page: "Fantasy_Art_5"
So, I can investigative if there is something different to this page as for the 'page5' which now works.

I cannot see what settings you have used based on the published page. That is why I need a demo project.
Basically the same as you did for 'page5'

I have already done countless of tests for you and you can view the resuits here:
https://wysiwygwebbuilder.com/support/k ... page5.html

This is the project you have previously shared. As you can see it has a 100% score for BEST PRACTICE and 96% for PERFORMANCE.
The reason why the width and height are not set (as mentioned in PERFORMANCE) is because otherwise the images would no longer be responsive.
So, this intentional behavior.

More info:
The photo gallery is responsive. This mean that you can use the same gallery in breakpoints (for different device sizes) with a different size.
Now let's say you set the width and height of the image. These values can only be valid for one view. So, even if set them for the default view then the values would be wrong for mobile view.
Therefor for the gallery uses CSS to set the width of the image (based on the container size) and let the browser calculate the height.
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Re: incorect image ratio

Post by kenswindon »

the page 5 you have is not working read what i just wrote please

it is actually worse in responsive because I pay extra to insure fast performance I have fast turbo hosting and have also added CloudFlare and can assure you that if you change that back to compatible and the error will move to best practice it will be 100% or at least 99% performance

so yes it still has the error

how do I send you this project, my full site has 300 pages and 27,000 images, I thought what I already sent was right what else do you want?
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Re: incorect image ratio

Post by Pablo »

it is actually worse in responsive because I pay extra to insure fast performance I have fast turbo hosting and have also added CloudFlare and can assure you that if you change that back to compatible and the error will move to best practice it will be 100% or at least 99% performance
The size of the images is either fixed or flexible. It cannot be both at the same time.
If you set option to 'compatible' then the images will have a fixed size (they will have a defined width and height), but the images will not be responsive.
If you set option to 'responsive ' then the images will have a variable size (they will not have a defined width and height), but he sizes can be different for different devices.

If you think I am wrong then please tell me what you think the solution is.
Do you know any gallery that is responsive and gives a score of 100% for best practice and performance?
how do I send you this project, my full site has 300 pages and 27,000 images, I thought what I already sent was right what else do you want?
I do not need your complete project. I need a demo project with one page and one gallery which demonstrates the problem.
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Re: incorect image ratio

Post by kenswindon »

I know by your letters that you think I don't know anything about the WEB or that I am new to it so I though I would let you know my background.

I am graphic designer and I have designed and edited a magazine for the last 25 years using Quark, i have no idea how Quark works I just know how to do my job with it, create pages and edit a magazine and I leave it to the programmers to come up with relevant updates and help when I need it.

I do the same with the internet, 20 years ago I built my first site with primitive software until I discovered WYSIWYG 13 years ago I found it comparable to Quark but on the web, I know nothing of how it works but I know how to use it, and have been very successful with wysiwyg I found it excellent to use and to get the highest possible ratings in google,
the website I am referring to has earned me over £100,000 so far with around 1,000 visitors a day for several years but since I installed version 16 I am now barley getting 200 a day maybe now you see why this is so important that you understand my issue and why it needs fixing.

I can assure that I have spent my entire time on this in the last week and there cannot be one manual setting in WYSIWYG that I have not already tried.

As I said I know nothing of coding and rely on the experts to do that for me that is why I use this platform
I have just spent 5 minutes searching for these errors I am sure if you will know where to look and be able to find much more information than I can on this subject, please let me know how you get on.


https://github.com/GoogleChrome/lighthouse/issues/11936

https://github.com/vercel/next.js/discussions/18842

https://www.gitmemory.com/issue/GoogleC ... /757511095

https://gtmetrix.com/use-explicit-width ... ments.html

https://twitter.com/____lighthouse/stat ... 44?lang=en
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Re: incorect image ratio

Post by Pablo »

Thanks for the information.
However, it does not describe a responsive solution. This works great for a gallery where the images have a fixed size.
When the gallery has multiple views then using a fixed size will still cause a layout shift.

Anyway in the meantime I have a 100% score, so it is possible:
Image
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Re: incorect image ratio

Post by kenswindon »

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Re: incorect image ratio

Post by Pablo »

Thanks for the project file. That was very helpful.
It turns out the scaling factor of 1.5 for thumbnails is a little critical, especially if the images have different sizes like in your project.
In the latest build (6/5/2021), I have improved the scaling of thumbnails so the scaling factor is variable relative to the gallery size vs number of columns vs the original size of the image.

You can view the result here:
https://wysiwygwebbuilder.com/support/k ... age10.html

I do get a 100% score.

The latest update is available here:
https://wysiwygwebbuilder.com/download.html

If you have further issues then please share a demo project with the specific page so I can see optimize the thumbnail generator.
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Re: incorect image ratio

Post by kenswindon »

i don't understand what you are meaning

This update is the cure
you optimised the page in some other way


I've just updated using your link

uploaded 1 page random, in fact its the next page to the one I sent you set as compatible, thats what I prefer and if it doesn't work it shouldn;t be an option, audited with Lighthouse total crap, one of the worst ever.

so changed them all to resposive and WELL https://freeclassicimages.com/Fantasy-Art-6.html you tell me

I've now got all 15 images in the first gallery with Serves images with low resolution

exactly where we were 7 days ago

what else have you done to make that 100% I would like to know, should I do something else as well to make it right, please tell me.
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Re: incorect image ratio

Post by BaconFries »

This update is the cure you optimised the page in some other way
uploaded 1 page random, in fact its the next page to the one I sent you set as compatible, thats what I prefer and if it doesn't work it shouldn;t be an option, audited with Lighthouse total crap, on
It either works or it doesn't what is it!. In reading all your posts you are one of the most ungrateful or the most ungrateful users that has ever posted. Have you ever considered it is your images?

You say that this only started when you upgraded to WB 16 if so what was the results like in Lighthouse when say using WB15 or earlier did you simply not test on even update the photo gallery prior to WB16? and are only doing so now as Google now requires your site to be mobile complacent. It is always easy to blame the software but never how it is used!! a proverb comes to mind mauveés ovriers ne trovera ja bon hostill... Perhaps if you had been of mind and updated your site more often with the latest implemens over time you wouldn't be here today being rude and ungrateful as you are.
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Re: incorect image ratio

Post by jerryco »

Yes, drop the emotion that saves everyone's time. If you want help, be consistent in asking. Ask yourself what the problem is first!
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Re: incorect image ratio

Post by kenswindon »

how can you say I blame the software I love or loved wysiwyg for 13 years yes not one problem I couldn't sort my self 13 years of experience using and I know whats good about thats why I used it so long but I also know when there is something wrong that can't be put right as an operator it needs a programmer

because it really is a glich a gremlin something you know it is, you have already tried 2 upgrades that didn't work

I can understand that nobody has brought this up before as very few sites are totally image based like mine so I don't doubt you can't figure it out easily but this has been 7 days and pages of messages and still you can't even get what the fault is.

you call me ungrateful after 7 days of this,

I don't know who you are but I assumed you work for PABLO if you don't please put me onto someone who does as thats what I've been paying for 13 years of paying for upgrades and never once asking for any help now I need help


PLEASE this is a Call to anyone PLEASE who uses WYSIWYG to please put a couple of photo galleries on a page with a dozen or so images in each them check thumbnails upload the page and audit it with lighthouse and please let me know what you get and maybe also tell Pablo
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Re: incorect image ratio

Post by Pablo »

First, can you please stop saying that I am not helping you?
The whole world can see that I am doing everything possible to find a solution for you. Even then you are being very rude and unappreciative.
Just because you paid for my software does not mean that you can treat me like dirt. Please show some respect.

Also, I have to say this again, there is nothing wrong with the software. No where in the HTML specification does it say that thumnails need to be a specific size.
The 'best practice' rating in Lighthouse is just a recommendation. It will not make you website faster, as matter of fact using larger thumbnails will make your website slower because larger image take longer to load!
And even if the thumbnail option did not comply to the HTML specification then you can always set use custom thumbnail images yourself or use the 'Picture' object to set different images for different devices (also known as srcset).
I dare you to find other web deisgn software that even has these options...

But anyway, in the last few days I have repeatedly asked you to share a demo project with the problematic pages.
Until now you have shared 2 pages. Both of these pages now have a 100% score.
Doesn't that mean anything to you? Doesn't that prove that it can work and that I do have best intentions to help you?
Did you ever had a software product updated especially for you within a few hours after you asked for help?

The messages in Lighthouse are related to size of the thumbnails so we need to find the optimal scaling factor to make it work for all your images.
Based on the published page it looks like this gallery is using different spacing between the images so that may be part of the problem. I can only investigate this if I have the project file with that page.

There may be something difference in the way you have set up the images for this page:
https://freeclassicimages.com/Fantasy-Art-6.html

If you need further assistance then please share that page in a project so I can look at it.
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Re: incorect image ratio

Post by kenswindon »

I didn't say you are not trying to help but it is obvious that you have so far been unable to help as you don't seem to clearly understand the problem

I 'm not sure how this Forum is supposed to operate but I assumed that this is the only and official technical support for WYSIWYG in which case I can't understand why you won't ​involve someone else or pass it on to someone who may be able to help.

I am pretty certtain if you used you own copy of WYSIWYG and created one or two photo galleries with random size image you would get the same result but I've sent you 2 projects with errors you could use these to even put your own picture in them with all my setting play with them and sometimes you will get a 100% but as I have said this is pretty random it must have something to do with a number of images and their variations in different sizes and different aspect rations this causes nearly every one of my 300 pages throw up these same red flags,

there is nothing that has GONE WRONG with the software because nobody allowed for a site like mine to be built on it it was not tested for it but here it is.

I'm sure the programmers who wrote this software are very proud and rightfully so as they do a magnificent job as I have said many times I am very impressed but I am also sure if they put options like compatible or variable or responsive In I'm pretty sure they made sure these options work and also the check box to generate thumbnail images it there because it worked and all these are fine if you put a small number of equal size images most times they test fine but if you make galleries like mine with varying size images that's when this error shows up

even I can eventually get a page to read 100% if I spend hours swapping images in and out of different galleries upload and reupload but there is no way I should need to do this.

Lighthouse is part of Google and I accept its a guide to improve your site but when they RED FLAG any item the term MUST BE FIXED applies to both these errors - !. Serves images with low resolution in BEST PRACTICE and -2. mage elements do not have explicit width and height in PERFRMANCE are both red flagged and as the majority of searches to my site WERE google image searches and are not now you might realise that there is a very strong probability that this error may well have something to do with it which is why I am desperate to fix it.

as I have tried to point out before if you search the internet its easy to find many website owners like me useing various platforms who also had this problem and many people who have helped with coding suggestions the main one I can see is add an SRCSET attribute to images totally double Dutch to me as I don't understand code but I am sure someone will.

So I implore you to involve some other people in this or pass this on to somebody you think could have the answer, PLEASE.
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jerryco
 
 
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Re: incorect image ratio

Post by jerryco »

This forum consists of members who appreciate one man's effort. Pablo's. Forum members (or I may have missed a pay check) do generally NOT get paid. Pablo has never needed to form a group of paid support operators because this forum functions on love. There are no "further programmers" of "founders that created the software". For 80 posts, you have been chatting with the one man who made and makes it all possible. Your posts are composed of a mix of feelings rather than facts. You say it works, then it doesn't, I showed you, can anybody help. When you would be Pablo, how would you respond to your posts?
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

Above, Beyond, and @wwonderfull! <- Genuinely helps you with a powered up site that counts! Four Times Excellence!
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Pablo
 
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Re: incorect image ratio

Post by Pablo »

I didn't say you are not trying to help but it is obvious that you have so far been unable to help as you don't seem to clearly understand the problem
I do understand the problem and I have solved it for the two pages you have shared. You did not share any other pages so I do not know what settings you have used there and that is why there is no way for me to know what you can do to make it better.
You will need to share the page if you want my advise about this.
I 'm not sure how this Forum is supposed to operate but I assumed that this is the only and official technical support for WYSIWYG in which case I can't understand why you won't ​involve someone else or pass it on to someone who may be able to help.
I am the developer of the software and there is no one who can help you better and more quickly than me.
there is nothing that has GONE WRONG with the software because nobody allowed for a site like mine to be built on it it was not tested for it but here it is.
Nothing is "WRONG". Google's Lighthouse tools suggests to use larger thumbnail images. Nothing keeps you from doing that. This has already been possible for years! You can set custom thumbnail images in the properties.
However, you want the software to do it for you automatically and that is what I am trying to help you with to get the best settings.
as I have tried to point out before if you search the internet its easy to find many website owners like me useing various platforms who also had this problem and many people who have helped with coding suggestions the main one I can see is add an SRCSET attribute to images totally double Dutch to me as I don't understand code but I am sure someone will.
This feature is also available in WYSIWYG Web Builder. You can find the 'Picture' option in the toolbox.

Conclusion:
- you can already manually set 'thumbnail image' for each image for the best results. This is what most other web designers do.
- if you want add responsive images to your website then you can use the 'Picture' object. The picture object uses srcset in the background.
- if you do not want to set the thumbnail images yourself and want to automatically generate the thumbnails based on your input images then you will need to share the project.
Because all your images have different sizes and different settings, so I can only investigate the best solution for you if I have something to test it with.

So, if you need further assistance then please share a project with page 'Fantasy-Art-6' then I will make sure this page also gets a 100% score.
lummis
 
 
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Re: incorect image ratio

Post by lummis »

I, like many others I suspect, have been biting my lip until now.

Pablo has made a simple request for you to share the pages of your project that you say are causing problems If you cannot follow that simple suggestion then I am afraid you are not going to get the help you need.

If I was Pablo, I would by now have just cut you off from the forum but he is a lot more patient than me and has done everything in his power to try to help. We are all aware that you have a problem with your website and only Pablo can help you to put it right.

So all you have to do to save your frustration is to let Pablo see the page or pages that you say are not rendered correctly. If you do not and just keep complaining, you are cutting off your nose to spite your face.

Like others on this forum I am a plain and simple user who Pablo has helped and when something is not possible he will let you know. At the moment it is very likely that he can find the answer for you but if I haven't made it plain already - share the problem page(s) !!
kenswindon
 
 
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Re: incorect image ratio

Post by kenswindon »

Now I am confused I was pretty sure what I sent you were 2 separate projects thinking that was what you requested

but you keep asking for me to share my project obviously not what I sent, I created a separate project with one page with errors in it, saved it, sent that file with the image folder I don't know what else you want.

please explain to me how to SHARE my project with you, I will happily do it.


also some days ago at your suggestion I created thumbnails spent best part of a whole day building a page putting the same images in it one at a time and still got exactly the same result, so unfortunately that is not the answer. it seems any thumbnail in before the fold gets the same results.
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Pablo
 
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Re: incorect image ratio

Post by Pablo »

You have send me two projects. Both projects contain 1 page.

This is project 1:
https://wysiwygwebbuilder.com/support/k ... page5.html

This is project 2:
https://wysiwygwebbuilder.com/support/k ... age10.html

Based on these projects/pages I have updated the software so the pages now give a 100% score.
However, you have indicated that this does not work for all your pages. As an example you gave me this link:
https://freeclassicimages.com/Fantasy-Art-6.html

So, if you want me to help you to solve the problem for that page too, then you will need to share a project which contains that page. The same what you did for the two other pages.
also some days ago at your suggestion I created thumbnails spent best part of a whole day building a page putting the same images in it one at a time and still got exactly the same result, so unfortunately that is not the answer. it seems any thumbnail in before the fold gets the same results.
Then most likely the sizes of the thumbnails images were not correct. it is not possible to say anything meaningful about this without seeing what you have done.
One thing you can be sure of, the software does not modify the thumbnail, it will published "AS IS". So you cannot blame the software if that does not work.
But again, if you need help then share the project file.
kenswindon
 
 
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Re: incorect image ratio

Post by kenswindon »

please check this page

https://freeclassicimages.com/page9.html

This not in my exiting project, I opened WYSISYG and started a new project with all the setting as were set with version 16 when downloaded

uploaded some random camera pictures from my family album instead of my stock images used photo collage, so not even photo gallery no thumbnails

when I test that in Light house I get ALL the same errors low resolution in best practice and properly size images in performance

If you go back 7 days you could see that I asked then could my copy of software be corrupt in some way could it not be bringing in the images correctly from my files could my website hosting be affecting by not uploading it correctly or in some otheth way.


I know I have asked you lots of times but the only way to test this for sure would be if you could please create a page in your website with random images upload the page and test it,
to be totally sure you will need to try 2 or 3 similar pages like this as this error is random and not always there (I have manages to get half a dozen of my pages to 100% in both performance and best practice.

then please tell me what results you get....
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jerryco
 
 
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Re: incorect image ratio

Post by jerryco »

Just_Follow_Pablo's_Lead and speak only when asked. No more than that.
// Love is the acceptance of nothing / Account age is no guarantee of efficiency ;-) ->

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Pablo
 
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Re: incorect image ratio

Post by Pablo »

I am asking you for a project file (wbs) with the problematic. Without a project file I cannot help you.
to be totally sure you will need to try 2 or 3 similar pages like this as this error is random and not always there (I have manages to get half a dozen of my pages to 100% in both performance and best practice.
I am sure this is not random. It is related to the size of the images and your settings. That is why I need the project.
If you use the same settings and same image sizes for all your galleries then you will get the same results. 100% guaranteed.
I know I have asked you lots of times but the only way to test this for sure would be if you could please create a page in your website with random images upload the page and test it,
You keep asking this but I have already shown you the results.

Here are the links again with 100% scores:

*** TEST 1 ***
https://wysiwygwebbuilder.com/support/k ... page5.html

*** TEST 2 ***
https://wysiwygwebbuilder.com/support/k ... age10.html

*** WHAT DO I ASK FROM YOU ? ***
Step 1
- open your project, with the page "Fantasy-Art-6".

Step 2
- save the file under a different name. For example: test.wbs

Step 3
- remove all pages from the project with exception of "Fantasy-Art-6"

Step 4
Share the .wbs file and images like you did with the two previous projects.

*** IMPORTANT NOTE ***
Note: for me, it is now Sunday evening. I am going to close my computer. I will be back tomorrow morning to work with your project .
If you want a solution tomorrow then you will have to share the project file. I will not be able to help you without the file. Your settings are important to find a solution.
alan_sh
 
 
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Re: incorect image ratio

Post by alan_sh »

One thing to add to that. When you have the final .WBS file (test.wbs was the example), please test it yourself and ensure it still has the problem that you need fixing.

regards

Alan
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