auto responder

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kenderuiter
 
 
Posts: 40
Joined: Thu Jul 08, 2010 7:01 pm

auto responder

Post by kenderuiter » Wed Apr 08, 2020 8:44 am

Hi,

I am using a form with 'Auto responder' functionallity.

Because I used the 'Plain Text' option, it did not show characters like ü correctly in the response e-mailmessage.
Somewhere on the WWB forum I found information about the option 'HTML' or 'Rich Text' in the auto responder window, I thought this could solve the umlaut problem so i tried it.

As a result (with 'HTML' but also with 'Rich Text') the browser could not show the page anymore.
Instead, the browser gave the following message (translated)

This page does not work:
www.mitzy.nl currently cannot proces this request
HTTP ERROR 500

Could you tell me whether I am doing something wrong or if this is an issue in WWB?

Kind regards,
Ken

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Pablo
 
Posts: 20845
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
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Re: auto responder

Post by Pablo » Wed Apr 08, 2020 8:57 am

This indicates that there is an error in the settings.

Note that for the form to accept Unicode characters you will have to set 'accept char-set' to UTF-8

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BaconFries
 
 
Posts: 4829
Joined: Thu Aug 16, 2007 7:32 pm

Re: auto responder

Post by BaconFries » Wed Apr 08, 2020 9:02 am

Could you tell me whether I am doing something wrong or if this is an issue in WWB?
Have you set the form to use UTF-8 ? The following HTTP ERROR 500 is a server issue and not related to the program. It simply means that the server is busy at the moment you will find that it usually returns to normal in a hour or two.

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