***SOLVED***old project won't open in any version
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WYSIWYG Web Builder FAQ
IMPORTANT NOTE!!
DO YOU HAVE A QUESTION OR PROBLEM AND WANT QUICK HELP?
THEN PLEASE SHARE A "DEMO" PROJECT.
PLEASE READ THE FORUM RULES BEFORE YOU POST:
http://www.wysiwygwebbuilder.com/forum/viewtopic.php?f=12&t=1901
MUST READ:
http://www.wysiwygwebbuilder.com/getting_started.html
WYSIWYG Web Builder FAQ
Re: old project won't open in any version
You will need to reinstall all the extensions that you have used in your project.
If you need further assistance then please read this:
viewtopic.php?f=10&t=82134
If you need further assistance then please read this:
viewtopic.php?f=10&t=82134
- BaconFries
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Re: old project won't open in any version
As I previously mentioned and Pablos reply did you reinstall all extensions you used in your project (.wbs)
Re: old project won't open in any version
Did you also save the subdirectory related to to the wbs file (same name)? If not, that also may be why it crashes.ISSPfeiffer wrote: ↑Wed Jul 28, 2021 5:37 pm That doesn't solve my problem.
My computer crashes with a disk failure, so it was not possible to save files. The only thing i have is the wbs File, which i saved a few days before.
Alan
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Re: old project won't open in any version
Yes, i did this too.
Re: old project won't open in any version
If you need further assistance then please read this:
viewtopic.php?f=10&t=82134
viewtopic.php?f=10&t=82134
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Re: old project won't open in any version
Ok, i created a zip-File with the images and a description.
Download link is: https://e-tutor.services/bel/anita.zip
Download link is: https://e-tutor.services/bel/anita.zip
Re: old project won't open in any version
I downloaded the file, extracted it to a sub directory and clicked on 'Anita.wbs'. The site opened fine and I got a nice picture of a dog.
Alan
Alan
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Re: old project won't open in any version
Oh s*it... i try this since days an it said: File could not be opened...
Seems that i really missed an extension ?
Seems that i really missed an extension ?
Re: old project won't open in any version
I can also open your project without any errors.
It does not use any extensions.
Maybe you are opening it the wrong way?
Did you use the 'File' menu?
It does not use any extensions.
Maybe you are opening it the wrong way?
Did you use the 'File' menu?
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Re: old project won't open in any version
Yes i use the file menu.
Is it possible that the problem comes from my installation directory ?
I installed the software on a second partition, where all my software applications are installed.
Is it possible that the problem comes from my installation directory ?
I installed the software on a second partition, where all my software applications are installed.
Re: old project won't open in any version
Maybe you have installed an older version?
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Re: old project won't open in any version
No, my version is 15.1.0. which is the one i used in the projetct.
But ... i now downloaded the latest version 15 and i could open the project without problems.
ok, that is fine.. but i get the info, that it was created with 1510 and this stuff with modifications...
@Pablo
Does my license also works with version 15.4.5 ?
But ... i now downloaded the latest version 15 and i could open the project without problems.
ok, that is fine.. but i get the info, that it was created with 1510 and this stuff with modifications...
@Pablo
Does my license also works with version 15.4.5 ?
Re: old project won't open in any version
Yes.Does my license also works with version 15.4.5
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Re: old project won't open in any version
This is really strange.
When i instaalled the version on my local computer, i could open the projects without problems.
On my Win Server 2019, where i develop all my projects, i could not open the same project.
When i instaalled the version on my local computer, i could open the projects without problems.
On my Win Server 2019, where i develop all my projects, i could not open the same project.
- BaconFries
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Re: old project won't open in any version
The licence is for 3 x PC / Laptops. Each one should have the same version v15.4.5 installed (or latest available). If you have for talking sake v15.1.0 on the Win Server then you will not be able to open v15.4.5 with it this is due to the structure (binary) is different. So please ensure that all machines are running the latest version and all if any extensions are also installed. Also sure that you are using either the 32bit or 64bit of the software on both machines.
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Re: old project won't open in any version
@BaconFries
Thanks for clarification.
As you all could open my project without problems, i installed the latest v. 15 on my local computer, where i could open the project.
Then i deinstalled it on my Server, and installed the latest v. 15.... I can not open the project. As the new installationon my server is licensed without questioning, i assume, that the license file is stored in the registry and that`s the problem, why i could not open the project on the server. I think i have to clear the license information in order to get a fresh installation on my server, so that i could opnen the project in the same way, i could open it on my local machine. Am i right ?
Thanks for clarification.
As you all could open my project without problems, i installed the latest v. 15 on my local computer, where i could open the project.
Then i deinstalled it on my Server, and installed the latest v. 15.... I can not open the project. As the new installationon my server is licensed without questioning, i assume, that the license file is stored in the registry and that`s the problem, why i could not open the project on the server. I think i have to clear the license information in order to get a fresh installation on my server, so that i could opnen the project in the same way, i could open it on my local machine. Am i right ?
- BaconFries
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Re: old project won't open in any version
You can clean the registry by deleting the following. Note you should always make a backup of the registry before doing anything.
HKEY_CURRENT_USER\SOFTWARE\Pablo Software Solutions\WYSIWYG Web Builder 16
Or in your case for Win Server v15
HKEY_CURRENT_USER\SOFTWARE\Pablo Software Solutions\WYSIWYG Web Builder 15
HKEY_CURRENT_USER\SOFTWARE\Pablo Software Solutions\WYSIWYG Web Builder 16
Or in your case for Win Server v15
HKEY_CURRENT_USER\SOFTWARE\Pablo Software Solutions\WYSIWYG Web Builder 15
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Re: old project won't open in any version
Ok, latest news.
I did a fresh installation on my Win Server 2019. I could not open the projects.
On my local Win 10 Pro it works without a problem.
I have no idea, what i could do to get this fixed....
I did a fresh installation on my Win Server 2019. I could not open the projects.
On my local Win 10 Pro it works without a problem.
I have no idea, what i could do to get this fixed....
Re: old project won't open in any version
Are you sure both computers have the exact same version installed?
Are you sure all settings are exactly the same?
Are you sure all settings are exactly the same?
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Re: old project won't open in any version
No, i'm not sure.
My local Laptop has Win 10 German, my server is an english version.
I did the installation on my local computer only for testing.
As i use the webbuilder with MySQL, and i don't want to install all the stuff on my local computer, it should work on my server.
My local Laptop has Win 10 German, my server is an english version.
I did the installation on my local computer only for testing.
As i use the webbuilder with MySQL, and i don't want to install all the stuff on my local computer, it should work on my server.
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Re: old project won't open in any version
@Pablo
By the way, my old server who crashes, was with 2016 version.
Is it possible that the activation of this server is stored in a databse on your side.
By the way, my old server who crashes, was with 2016 version.
Is it possible that the activation of this server is stored in a databse on your side.
Re: old project won't open in any version
Please check.No, i'm not sure.
I doubt tat this has anything to do with the activationIs it possible that the activation of this server is stored in a databse on your side.
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Re: old project won't open in any version
Yes, both computers use the same Webbuilder version.
Re: old project won't open in any version
What exactly happens when you try to open the file?
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Re: old project won't open in any version
I get an error message: error by opening the document.
That's all.
That's all.
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Re: old project won't open in any version
I also opened the project file on my local computer, did some changes and copied this new version to my server.
I got the same error message.
I got the same error message.
Re: old project won't open in any version
Are you sure you are opening the correct file (wbs)?
Are both versions 64bits?
It should not be this difficult to make it work. There must be a difference somewhere.
But it is difficult to help you without all the details about your computers, settings etc.
Are both versions 64bits?
It should not be this difficult to make it work. There must be a difference somewhere.
But it is difficult to help you without all the details about your computers, settings etc.
- BaconFries
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Re: old project won't open in any version
As Pablo's question what bit version of WB do you have installed 32bit or 64bit. Also have you installed all relevant extensions?Yes, both computers use the same Webbuilder version.
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Re: old project won't open in any version
I installed the 32 bit Version 15.4.5 on both computers, at the moment with no extensions.
On the local computer i could open the wbs-File, on my server not.
On the local computer i could open the wbs-File, on my server not.
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***SOLVED***Re: old project won't open in any version
ok, i could fix the problems.
I don't know why, but as i installed the latest Windows updates from Juli, i now could open the projects.
Thx to you all, giving me assistance to get this problem fixed.
I don't know why, but as i installed the latest Windows updates from Juli, i now could open the projects.
Thx to you all, giving me assistance to get this problem fixed.
- BaconFries
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Re: old project won't open in any version
Thanks for letting us know you have resolved this. I will mark it as solved.