Cannot open Extension Builder

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This forum section can be used to submit suggestions for Extension Builder.
Note that this section is not monitored for support.
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levitmic
 
 
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Re: Cannot open Extension Builder

Post by levitmic »

Pablo,

Is it standalone program or it should be connected to wb?
What requirements for running the software?
Is it needs a license?
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Pablo
 
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Re: Cannot open Extension Builder

Post by Pablo »

Extension Builder is not an official part of WYSIWYG Web Builder It is a standard alone application, provided "AS IS".
However to use it, you must have a license for WYSIWYG Web Builder.
MGD4me
 
 
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Re: Cannot open Extension Builder

Post by MGD4me »

Is it standalone program or it should be connected to wb?
What requirements for running the software?
It is an independent standalone program.

When you download the program, it is delivered in a zip file, containing the actual program and a PDF help file. All you need to do is un-zip the downloaded file to anywhere you wish... your desktop, for example.

Once un-zipped, run the program by clicking on ExtBuilder.exe just like you would with any other Windows program. Don't over think it. :o)
levitmic
 
 
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Re: Cannot open Extension Builder

Post by levitmic »

:cry: :cry: :cry:
I really can't understand what prevent this program to run.
1. Tried in 2 PC and 1 laptop (Only one have installed wb)
2. Tried with disabled Eset Antivirus and Windows firewall in all computers (all computers connected to the net via PI-hole, also was disable for the test)
3. I have the latest framework and visual c++ redis.

If someone have any idea how to track/check/analyze in real time or make a log - what's happens when I run this soft.

Thanks for your patience and help
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BaconFries
 
 
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Re: Cannot open Extension Builder

Post by BaconFries »

This is not intended to offend or accuse you in anyway...but are you using a licensed copy of WB15? If not then you will not be able to use. You also mentioned that you have tried on another PC and it still wouldn't run this is because you will need to a copy of the software on each PC both must be licensed. Do you have a previous version of WB installed say WB14 licenced? if so remove WB 15 and try again with just WB14.

Please note that the Extension Builder is not part of the software it is provided "Free" and "asis" without any guarantee. Also please do not post / write any license or email details used to purchase here for security reasons.
levitmic
 
 
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Re: Cannot open Extension Builder

Post by levitmic »

So after analysis of the problem, the program faults with 2 errors: Exception code: 0xc000041d, 0xc0000005
With process monitor ver. 3.83 program i logged all the tasks.
https://we.tl/t-txg4OQqxIg - link to process monitor log. Extbuilder.exe renamed to test.exe

1. windows upgrade / update / repair (chkdsk, sfc, DISM) - not solve.
2. On laptop, only after new windows install - solved.(On this PC the new install cannot be done.)

Thanks in advance for analyzing log and what is the cause of an error.
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Pablo
 
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Re: Cannot open Extension Builder

Post by Pablo »

On laptop, only after new windows install - solved.(On this PC the new install cannot be done.)
Do you mean that it now works?
So, that indicates that the fault was not in the software, right?
levitmic
 
 
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Re: Cannot open Extension Builder

Post by levitmic »

Pablo, the problem was not in your soft it was clear and without any doubt.
The problem is on my computers. And that I'm trying to figure out why?
I have hundreds of installed software's and only ONE doesn't work ...
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Pablo
 
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Re: Cannot open Extension Builder

Post by Pablo »

It is difficult for me to figure out which of all these apps is incompatible with Extension Builder.
Note however that my focus is on the development WYSIWYG Web Builder.
Extension Builder only has very few users so I cannot spend too much time on this.
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