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contact form

Posted: Sat Jun 12, 2021 11:27 am
by allanuxweb
hi when l sent a message via a contact form it shows the email address on top as an email Heading on top, also when l chose from massage processor > email format>( Rich text) it only shows the message heading (not name, email address and message below}

allan

Re: contact form

Posted: Sat Jun 12, 2021 5:10 pm
by BaconFries
Looks like you may have set the form to use 'mailto' please see the following url regarding this and the use of richedit
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=32967
Read from:
Why shouldn't I use 'mailto' in the form action?
How to format the email message sent by a form
If not then please provide a demo project (basic) just the form with the settings used.

Note moved from Showcase your website created by WYSIWYG Web Builder and invite feedback to forms.

Re: contact form

Posted: Sun Jun 13, 2021 3:24 pm
by allanuxweb
Your reply isn't conply with my questions. And your articles isn't fix the problem

Allan

Re: contact form

Posted: Sun Jun 13, 2021 3:42 pm
by Pablo
It is difficult to help you, without seeing what you have done.
If you need further assistance then please share a demo project (wbs) so I can see your settings.
Also, include the URL of the page to see if there are any errors in the browser.

Related FAQ:
viewtopic.php?f=10&t=82134

Re: contact form

Posted: Sun Jun 13, 2021 4:09 pm
by BaconFries
I think you mean comply! Is this the url to your site? https://allanux.co.za/ looking at it you have inserted invalid or custom code in the page there is also no reference to a form in the html there is only a editbox and a submit button but no form (referring to the footer).
Please remove all custom or third scripts as this will break the generated html of the page it also explains why it is not working..

Please also note that there is no help with on how to use third party scripts.
Please read the following from 6, 7 and eight
viewtopic.php?f=12&t=1901
In this instance remove the code you have added between the <html !remove code you added!> tag and the code you have added after the </html>
remove all code inserted here!

There is also no reference to a form in the HTML at the following only the editboxes and submit no <form></form>
https://allanux.co.za/Contact-Us.php

Re: contact form

Posted: Mon Jun 14, 2021 12:58 pm
by allanuxweb
Hi this is the link to the section http://test.ezeechem.co.za/

allan

Re: contact form

Posted: Mon Jun 14, 2021 1:51 pm
by Pablo
I do not see any errors on this page. The form seems to be working.
What do I need to do to see the problem?

Also, if you need further help then please share a demo project

Re: contact form

Posted: Mon Jul 19, 2021 8:54 pm
by stevieb
when editing one of the controls within a form ie under the "General" tab, is the "Max length" box the number of letters (characters) or number of words? Same for the "Validate" tab, next to "Data length" Min/Max is this number of letters (characters) or number of words?

Re: contact form

Posted: Tue Jul 20, 2021 5:54 am
by Pablo
The max length is the number of characters.

This is from the help (F1):
Max. Length
Specifies the maximum number of characters a user can enter into the editbox.

Re: contact form

Posted: Fri May 13, 2022 2:34 pm
by stevieb
Hi, I'm having trouble with this form (see https://www.dropbox.com/s/uacl4jmx6lsx4 ... f.wbs?dl=0 ) It either (depending on the settings) opens up the email program on the computer or it does not go anywhere. Also the captcha image does not show and the captcha box keeps going over/covering the other areas of the form.

Re: contact form

Posted: Fri May 13, 2022 2:57 pm
by Pablo
The form settings seem to be ok.
What is the URL of the published page?

Re: contact form

Posted: Mon May 16, 2022 12:30 pm
by stevieb
Hi, currently there's no URL as it's just in "Preview" mode.

Re: contact form

Posted: Mon May 16, 2022 2:16 pm
by Pablo
Forms do not work in preview. They need PHP, which is only available on the server.

Re: contact form

Posted: Mon May 16, 2022 2:34 pm
by stevieb
I'm working on the "Baby Web Server" that you have but still trying to install it (so I can see the PHP page)

Re: contact form

Posted: Mon May 16, 2022 3:02 pm
by Pablo
Baby Web Server does not have an email server built-in.