*** SOLVED *** Some Pages Do Not Update

Issues related to previewing and publishing your web site.
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Damien
 
 
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*** SOLVED *** Some Pages Do Not Update

Post by Damien » Thu May 06, 2021 10:24 pm

I recently updated two pages on my web site.
One page, to which I added only an image, updated perfectly.
The other page, to which I added the same image and 3 lines of text, did not update.

When I previewed the pages before publishing, the updates were there on both pages.
When I clicked on "Visit website page" before publishing, the updates were there on both pages.

When I clicked on "Publish," I got a message that the pages was published successfully.

I've looked at both pages using 4 different browsers.
The page with only the image is fine on all browsers.
The page with the image and 3 lines of text is not updated on any browser.

I've tried publishing again several times.
I've cleared the cache.
I've spoken to my hosting company and they say everything is fine on their end.

What else can I do to get the page to update?

Damien

MGD4me
 
 
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Re: Some Pages Do Not Update

Post by MGD4me » Fri May 07, 2021 12:46 am

It still sounds like browser cache, even though you say you cleared it. Did you use 'Ctrl' + 'f5' to clear the cache, or through the browser settings?

Try another browser, just to be sure. I find Google Chrome to be the worst offender, if that is what you are using.

Damien
 
 
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Re: Some Pages Do Not Update

Post by Damien » Fri May 07, 2021 1:31 am

I tried several browsers (AOL; Chrome; Firefox; Edge) and still got the same result.
I also just republished the page, but the updates are not being published.

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crispy68
 
 
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Re: Some Pages Do Not Update

Post by crispy68 » Fri May 07, 2021 1:40 am

Do you have a link to the page so we can look?

Damien
 
 
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Re: Some Pages Do Not Update

Post by Damien » Fri May 07, 2021 1:44 am

The page is www.carypepper.com

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crispy68
 
 
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Re: Some Pages Do Not Update

Post by crispy68 » Fri May 07, 2021 2:48 am

Where do we need to look? What should it look like?

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BaconFries
 
 
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Re: Some Pages Do Not Update

Post by BaconFries » Fri May 07, 2021 2:54 am

As crispy where do we need to look? the url provided is to your site but what are the links or the urls to the two pages you updated?

Damien
 
 
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Re: Some Pages Do Not Update

Post by Damien » Fri May 07, 2021 3:20 am

The page that is not updating is the landing page. (The first page you see when you go to the site.)
In the middle of the page are 5 graphics, but there should be a 6th graphic. (The one that's not updating.)
Also, the last line of text on the page begins "Bruno Saw the Doctor..."
But there should be 3 more lines of text below that. That's the text that is not updating.

The page that is updating is the page for "Mark My Worms."
You can access it by clicking on the "Mark My Worms" link below the brown/white graphic that says LaBute. (On the landing page)
That will take you to the page that is updating.
On the right is a graphic that says "Newmarket Festival of One-Act Plays." (The one with 5 faces)
This is the graphic that is not updating on the landing page.

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Pablo
 
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Re: Some Pages Do Not Update

Post by Pablo » Fri May 07, 2021 6:38 am

The updated page is here:
http://www.carypepper.com/Index.html

You have multiple index pages: http://www.carypepper.com/Index.html and http://www.carypepper.com/Index.html

I strongly recommend to use lower-casing for your page names to prevent confusion.
See also:
viewtopic.php?f=10&t=131

Damien
 
 
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Re: Some Pages Do Not Update

Post by Damien » Fri May 07, 2021 3:56 pm

It worked!!!

All I had to do was changed Index to index.


Thanks SO much!


Do I have to delete the nndex.html page, or does this change (now that the web site is updating) take care of that?

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Pablo
 
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Re: Some Pages Do Not Update

Post by Pablo » Fri May 07, 2021 5:26 pm

If you update the page in the Site Manger then the old page will be overwritten the next time you publish.

Damien
 
 
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Re: Some Pages Do Not Update

Post by Damien » Fri May 07, 2021 5:29 pm

Got it.

Again, thanks so much for helping me with this.

You've totally solved the problem.

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