*** SOLVED *** Problem with link in WB16

Issues related to hyperlinks and web site navigation.
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Jessica
 
 
Posts: 5
Joined: Thu Dec 31, 2020 11:42 pm

*** SOLVED *** Problem with link in WB16

Post by Jessica » Fri Jan 01, 2021 12:02 am

I am having problems with the link functionality in version 16.

Whenever I click on "link" to add a link to an object it takes about 30 minutes for WB to respond.
In the meantime WB is frozen.
Also the cpu usage by WB during this time is 25% (1 core?) for the whole duration.

I have uninstalled and cleaned up all WB related files and done a clean reinstall yet the problem persists.
If I start from a blank project and insert 1 button and try to add a link to the button the app freezes.

I have no issues on the same computer if I run version 15.

I am running Windows 10 Pro.

Can you please advise?

Thanks,

Jessica

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Pablo
 
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Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
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Re: Problem with link in WB16

Post by Pablo » Fri Jan 01, 2021 8:06 am

It sounds like the URL history is either corrupt or very large.

To clean it:
1. open 'regedit'
2. Go to HKEY_CURRENT_USER\Software\Pablo Software Solutions\WYSIWYG Web Builder 16\
3. Remove the 'URL_History' item

Jessica
 
 
Posts: 5
Joined: Thu Dec 31, 2020 11:42 pm

Re: Problem with link in WB16

Post by Jessica » Fri Jan 01, 2021 5:37 pm

That fixed the problem.
Links are working fine now.

Thanks for the quick response.

Jessica

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