HELP AGENT Extension-Knowledge base,Ticket system,Live chat.

In this section you can share self-made extensions with other users of WYSIWYG Web Builder.

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me.prosenjeet
 
 
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HELP AGENT Extension-Knowledge base,Ticket system,Live chat.

Post by me.prosenjeet » Sun Apr 19, 2009 4:58 am

Help Agent is a support suite that allows you to offer your visitors assistance. It includes
1) Knowledge base for frequent questions & answers
2) Trouble ticket system for email support
3) Live chat feature that allows you to chat live with your visitors.


The script resides in its own directory, separate from the rest of your site. The program was written for UNIX-variant servers such as Linux, FreeBSD, etc. It requires PHP 4.x and MySQL 4.x or better. Installation is easy.

IMPORTANT:
You require making an SQL database first, naming it "Helpagent"

Download from here:
http://lucknowwebs.com/help-agent/
Last edited by me.prosenjeet on Fri Feb 11, 2011 1:14 am, edited 3 times in total.

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Eddy
 
 
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Post by Eddy » Sun Apr 19, 2009 9:12 am

No intregration in webbuilder pages or whatever.
The page uploaded from webbuilder must I remove because its only used to fill in the database :?

This is not an extension ,you have used ext builder to upload the files thats all......

Developer:
http://linuxwebshop.com/phphelpagent.php

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me.prosenjeet
 
 
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Post by me.prosenjeet » Sun Apr 19, 2009 9:29 am

Eddy wrote:No intregration in webbuilder pages or whatever.
The page uploaded from webbuilder must I remove because its only used to fill in the database :?
Developer:
http://linuxwebshop.com/phphelpagent.php
So??
Yes there is no integration with the webbuilder pages but it can be used with the site and that is more important. I could have also done by just placing a link, I have not done that purposely so that the user has the liberty to use the link on whatever page he wants and in whatever style he wants.
Well, on other hand, if I had placed a link, and if the page containing the extension was loaded as upload all(for any damn reason)for the second time, then the extension will load again spoiling the settings made during first upload.

madjamonline
 
 
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Post by madjamonline » Sun Apr 19, 2009 4:05 pm

Why don't you give it your own shot at making one eh? :lol:

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me.prosenjeet
 
 
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Post by me.prosenjeet » Sun Apr 19, 2009 4:08 pm

madjamonline wrote:Why don't you give it your own shot at making one eh? :lol:
madjamonline, to whom is this line addressed? :wink:

madjamonline
 
 
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Post by madjamonline » Sun Apr 19, 2009 6:38 pm

me.prosenjeet wrote:
madjamonline wrote:Why don't you give it your own shot at making one eh? :lol:
madjamonline, to whom is this line addressed? :wink:
You! :lol:

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me.prosenjeet
 
 
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Post by me.prosenjeet » Mon Apr 20, 2009 1:22 am

madjamonline wrote:
me.prosenjeet wrote:
madjamonline wrote:Why don't you give it your own shot at making one eh? :lol:
madjamonline, to whom is this line addressed? :wink:
You! :lol:
Making what? Scripts???
Nah! Not my ball game....If I could do that,seriously, I wouldn't have been in the forum! :lol:

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Post by madjamonline » Mon Apr 20, 2009 2:53 pm

Oh Okay :wink:

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mandrake
 
 
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Post by mandrake » Fri Aug 07, 2009 5:41 pm

Good evening,
HelpAgent for me does not work, a problem with the database (line 2)
In addition, the site of the creator of this script was suspended because the script contains a vulnerability very important.
If you installed the script on your website, please tell me if it works?
Thank you in advance!
Then, the script is running "in circles" by asking all the time my password to access the administration :(

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