*** SOLVED *** Images not showing under photo gallery filter labels in v16

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dapson
 
 
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*** SOLVED *** Images not showing under photo gallery filter labels in v16

Post by dapson » Sat Sep 05, 2020 7:13 pm

Hi,

I tried using the filter option to apply respective labels to images in the photo gallery tool in version 16. Strangely, when I preview the project files, I see all images listed under all. However, when I click on any of the other labels, nothing shows.

any assistance with this would be very much appreciated.

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Pablo
 
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Re: Images not showing under photo gallery filter labels in v16

Post by Pablo » Sat Sep 05, 2020 8:26 pm

To be able to help you, I need to see what you have done.
Please share a demo project.

Related FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=82134

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dapson
 
 
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Re: Images not showing under photo gallery filter labels in v16

Post by dapson » Sat Sep 05, 2020 8:30 pm

Pablo wrote:
Sat Sep 05, 2020 8:26 pm
To be able to help you, I need to see what you have done.
Please share a demo project.

Related FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=82134
Okay sure, doing that shortly.

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Pablo
 
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Re: Images not showing under photo gallery filter labels in v16

Post by Pablo » Sat Sep 05, 2020 8:40 pm

You have set the photo gallery thumbnail size to 'compatible'. This will load an old version of the gallery which does not support filters.
Please set the thumbnail size to 'responsive'

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dapson
 
 
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Re: Images not showing under photo gallery filter labels in v16

Post by dapson » Sat Sep 05, 2020 8:44 pm

Pablo wrote:
Sat Sep 05, 2020 8:40 pm
You have set the photo gallery thumbnail size to 'compatible'. This will load an old version of the gallery which does not support filters.
Please set the thumbnail size to 'responsive'
Oh okay. Thank you very much. That works well.

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