Not Getting Emails from Form

Issues related to forms.
Post Reply
mlsto
 
 
Posts: 54
Joined: Thu Jul 16, 2009 4:13 pm
Contact:

Not Getting Emails from Form

Post by mlsto » Wed Jun 13, 2018 10:19 pm

Hello

Added a form but not getting any email submissions, I tried the sending to addresses like @hotmail, @gmail and a not free address, still no submission came in.

I am using php mailer in the form.

Why is this, need some help on this.

Thank you

User avatar
ruel.lago22
 
 
Posts: 118
Joined: Thu Feb 01, 2018 11:32 am

Re: Not Getting Emails from Form

Post by ruel.lago22 » Thu Jun 14, 2018 4:52 am

Try to check your spam folder.

User avatar
Pablo
 
Posts: 13515
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Not Getting Emails from Form

Post by Pablo » Thu Jun 14, 2018 6:22 am

Please read 'Emails are not arriving in my inbox' in the FAQ:
viewtopic.php?f=10&t=32967

mlsto
 
 
Posts: 54
Joined: Thu Jul 16, 2009 4:13 pm
Contact:

Re: Not Getting Emails from Form

Post by mlsto » Thu Jun 14, 2018 7:02 pm

Not in Spam

Will check the FAQ

Thank you

mlsto
 
 
Posts: 54
Joined: Thu Jul 16, 2009 4:13 pm
Contact:

Re: Not Getting Emails from Form

Post by mlsto » Sat Jun 16, 2018 9:27 pm

Seems my host is blocking php mailer, have to use Smtp.

They gave me how to do the form but need some help.

Need to put Smtp details like

Host
Username
Password

and I need the form to use the below

-----------------
$mailfrom = isset($_POST['email']) ? $_POST['email'] : $mailto;^M
-----------------

Change to this

-----------------
$mailfrom = 'info@mydomain.com';^M
-----------------

How do I get the form to use these details

User avatar
BaconFries
 
 
Posts: 4120
Joined: Thu Aug 16, 2007 7:32 pm

Re: Not Getting Emails from Form

Post by BaconFries » Sat Jun 16, 2018 9:49 pm

You can configure the SMTP settings in the form properties (Advanced->Mail Engine)

Image

Or read from Forms FAQ
What if my host does not support php mail or php mailer?

mlsto
 
 
Posts: 54
Joined: Thu Jul 16, 2009 4:13 pm
Contact:

Re: Not Getting Emails from Form

Post by mlsto » Sat Jun 16, 2018 10:16 pm

Thank you very much for this but how do I change to this

$mailfrom = 'info@mydomain.com';^M

instead of using this

$mailfrom = isset($_POST['email']) ? $_POST['email'] : $mailto;^M

User avatar
Pablo
 
Posts: 13515
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Not Getting Emails from Form

Post by Pablo » Sun Jun 17, 2018 7:41 am

You can set the "From" address in the email settings of the form:

Image

mlsto
 
 
Posts: 54
Joined: Thu Jul 16, 2009 4:13 pm
Contact:

Re: Not Getting Emails from Form

Post by mlsto » Sun Jun 17, 2018 10:27 am

Thank you

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests