Timing out in the middle of loading my site

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zukowski
 
 
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Joined: Wed Mar 15, 2017 2:40 pm
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Timing out in the middle of loading my site

Post by zukowski »

I have seen this type of problem popped up on the forums, but I am all of the sudden having the issue of my site loading.

I use cPanel through Godaddy and have been for years. I have also used the same internet provider for years, EPB in Chattanooga.

About half my site will load, then it times out. It doesn't stop on the same file, but will race through file, then get stuck, and then race through again. It is inconsistent on where it hangs and then times out.

I was on with the so called high level support with Godaddy and they had me load the site and he watched a file load at few kb per second, then it finally timed out. He had me do a trace and that is below:

Tracing route to hybridledlighttower.com [166.62.76.97]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.1.1
2 2 ms 1 ms 1 ms 10.128.192.3
3 2 ms 2 ms 2 ms 10.131.0.102
4 19 ms 18 ms 17 ms 9-1-3.ear3.Chicago2.Level3.net [4.16.38.65]
5 * * * Request timed out.
6 65 ms 73 ms 65 ms ae6.ibrma1205-02.phx3.bb.godaddy.com [4.16.137.146]
7 67 ms 66 ms 66 ms 148.72.32.9
8 66 ms 67 ms 68 ms be38.trmd0215-01.ars.mgmt.phx3.gdg [184.168.0.81]
9 67 ms 67 ms 66 ms dsmb0902-01.ars.mgmt.phx3.gdg [97.74.255.133]
10 67 ms 67 ms 66 ms ip-166-62-76-97.ip.secureserver.net [166.62.76.97]

Trace complete.

The support guy at Godaddy has me contact my provider. My provider says that this sounds like a Godaddy issue.

I have played with my connection time (last one I set to 420), with no solution. It appears when it freezes loading, my Wysiwyg goes black.

So the question is, who do i keep calling, Godaddy or my Internet provider.

Any suggestions are greatly appreciated!



Thanks
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Pablo
 
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Joined: Sun Mar 28, 2004 12:00 pm
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Re: Timing out in the middle of loading my site

Post by Pablo »

By 'loading', do you mean 'publishing / uploading'?

Maybe your firewall blocks the connection?
Or maybe your web space on the server is full?

Do you have the same problem if you upload your website with FileZilla?
zukowski
 
 
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Joined: Wed Mar 15, 2017 2:40 pm
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Re: Timing out in the middle of loading my site

Post by zukowski »

Yes, I do mean publishing. The firewall is not blocking which is evident because the site is halfway loading up and I have plenty of space on the server.

I will try FileZilla, I was just hoping someone had seen this before. The WYSIWYG publishing makes it so much easier. I appreciate the suggestions.
zukowski
 
 
Posts: 25
Joined: Wed Mar 15, 2017 2:40 pm
Contact:

Re: Timing out in the middle of loading my site

Post by zukowski »

I was able to get FileZilla to upload the site. Not sure why, but all is good.

Thanks
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