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WB 15.4 installaion fail again nd agen

Posted: Sat Apr 18, 2020 3:45 am
by timzes
please advice. ive turned off antivius nd security, no luck either. The first time Ive had this issue since WB 8.

! Select Action

C\Users\Tim Koia\Documents\WYSIWYG Web Builder\system\cms\wwbeditor\wwbeditor.css

An error occured while trying to create a file in the destination directory

Setup was unable to create the directory 'C\Users\Tim Koia\Documents\WYSIWYG Web Builder\system\cms

Error 2: The system cannot find the file specified.

* Try again

* Skip this file ( not recommended )

* Cancel installation

Thank you
Tim.

Re: WB 15.4 installaion fail again nd agen

Posted: Sat Apr 18, 2020 6:40 am
by Pablo
These type of errors usually indicate that there is an issue with permission:
- make sure the folder is not read only.
- make sure a firewall or virus scanner is not blocking access
- make sure the setup has permissions to save files to the folder.
- if you have Windows 10 then also check that ransomware is not blocking access

Alternatively, you can rename the WWB folder before running the setup, so a new folder will be created.

Re: WB 15.4 installaion fail again nd agen

Posted: Sat Apr 18, 2020 9:23 am
by jerryco
I don't know, but are you running setup as an Administrator or normal user?