Publish problems

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Donald
 
 
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Joined: Wed May 29, 2013 12:40 pm

Publish problems

Post by Donald » Fri Oct 11, 2019 1:45 pm

I was getting "Internet Exception Error 12002 Details: the operation timed out. Publish failed. " After viewing /viewtopic.php?t=71717/ I changed Wininet to Winsock. Now the page uploads, but when I checked the page final result, the page is totally blank. Shows fine on F5.

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Pablo
 
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Re: Publish problems

Post by Pablo » Fri Oct 11, 2019 1:52 pm

Did it previously work?
Did you change something?
If not, then maybe there is a problem on the server side?
What information is in the publish log?

Donald
 
 
Posts: 15
Joined: Wed May 29, 2013 12:40 pm

Re: Publish problems

Post by Donald » Fri Oct 11, 2019 7:39 pm

Yes, it previously worked and I did not change anything.
As to the server: We found that you tried to publish using WYSIWYG Web Builder. Since it is a 3rd party application and it is out of our scope.
I tried them first as I'm familiar with did "it previous work and did I change anything" from this, board which I read whenever I have a chance.

Is this the publish log you are referring to?
(removed company name x for privacy, thanks)
11/10/2019 09:18:07.008 *** START OF PUBLISH ***

11/10/2019 09:18:07.009 Scanning publish folder...

11/10/2019 09:18:07.011 Found 7 file(s).

11/10/2019 09:18:07.012 Transfering 7 file(s) using FTP (standard File Transfer Protocol)

11/10/2019 09:18:07.013 Connecting to ftp.x.com (Attempt 1 of 3)

11/10/2019 09:18:09.485 Status: Current directory is '/'

11/10/2019 09:18:09.485 Status: Setting remote folder to /public_html...

11/10/2019 09:18:10.297 Uploading 'x.css' from 'C:\Users\Donald\AppData\Local\Temp\~publish\' to '/public_html/'

11/10/2019 09:19:14.093 SecureFtpLog:

PutFile:

DllDate: Jan 31 2018

SecureFtpVersion: 9.5.0.72

UnlockPrefix: PBLVND.CB1072018

Architecture: Little Endian; 64-bit

Language: Visual C++ 2015 / x64

VerboseLogging: 0

Component successfully unlocked using purchased unlock code.

RemoteFilename: /public_html/x.css

LocalFilename: C:\Users\Donald\AppData\Local\Temp\~publish\x.css

ProgressMonitoring:

enabled: no

heartbeatMs: 0

sendBufferSize: 65536

--ProgressMonitoring

IdleTimeoutMs: 60000

ReceiveTimeoutMs: 60000

ConnectTimeoutSeconds: 30

soRcvBuf: 4194304

soSndBuf: 262144

uploadFromLocalFile:

localFileSize: 2045

uploadFromDataSource:

initialGreeting: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

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Pablo
 
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Re: Publish problems

Post by Pablo » Fri Oct 11, 2019 8:22 pm

Is this all the information in the log?
Are you sure your settings are still valid? Maybe the webhost has changed something?
Can you connect with another FTP tool using the same settings?
Did you make sure you firewall does not block the connection?

bkjohns
 
 
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Re: Publish problems

Post by bkjohns » Sat Oct 12, 2019 1:06 am

I don't see anything uploading but x.css, although the log says it found 7 files. Have you published to disk and if so are all files / directories correctly created?

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