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Title in facebook advertisement

Posted: Tue May 21, 2019 9:41 am
by ps76
I put up an advertisement for my website on facebook - insert the text I want, and automatically a photo also is inserted - no problem there. However, the headline comes with underscores between each word, although it does not have that in the software. I can see others advertising dont have that problem. Anything to do about that?
It looks like this on FB: Fantastisk_havudsigt_10_min_fra_Alicante_lufthavn_All_inclusive_priser. And of course should be without the underscores, just spaces between the words.

Re: Title in facebook advertisement

Posted: Tue May 21, 2019 10:35 am
by Pablo
How did you add this text to the page?
What is the URL and where exactly do I need to look?

Re: Title in facebook advertisement

Posted: Tue May 21, 2019 10:44 am
by ps76
The text is added in page properties, title and menu name (both). No underscores there.
URL is www.granvista.dk
And the add is on facebook, group: Ferieboliger i udlandet og Danmark.

You might not be able to enter there - but thought maybe You know about the problem with the underscores nevertheless.
I can send You a screen print of the selections in my page properties.

Re: Title in facebook advertisement

Posted: Tue May 21, 2019 11:07 am
by Pablo
The underscores are not in the HTML, so somehow Facebook is adding them.

Re: Title in facebook advertisement

Posted: Tue May 21, 2019 12:34 pm
by ps76
okay, so I will ask facebook - if thats possible at all. Just strange that other people dont have the problem with their similar advertisements, I can see, so I expected it to be a problem in my software...