Mobile Scroll Not working on a specific page but works on others..why?

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mr.bencote
 
 
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Mobile Scroll Not working on a specific page but works on others..why?

Post by mr.bencote » Fri Sep 21, 2018 4:53 am

Hi Pablo,

I saw a previous post about this problem but I am unable to resolve it on my site. What's weird is that it works on my index page but not this particular page. It worked before but now it stopped. The page is doing exactly like the other post indicated where it shakes when you try to scroll down and wants to scroll up again.

I checked the page weight and I have more on the MOBILE index page (that works fine) than the Tryouts page.

Can you help me?

http://dctrojansbasketball.com/tryouts.html


Here was the link to the previous post
viewtopic.php?f=5&t=80560&p=403249&hili ... ng#p403249

Thanks in advance,

Ben

Ben

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Pablo
 
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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by Pablo » Fri Sep 21, 2018 6:16 am

I do not see any issues on this page.
Can you please describe the exact steps to reproduce this problem on this page?

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by mr.bencote » Fri Sep 21, 2018 6:26 am

The desktop works perfect. It is when I use my cell phone that the scrolling doesn't work. Please try it on your mobile phone.

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by Pablo » Fri Sep 21, 2018 6:28 am

I have tested on my iPhone and it seems to work correct.
Can you please describe what the exact problem is? I do not think this is related to the topic you are referring to.

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by mr.bencote » Fri Sep 21, 2018 6:36 am

I have an android (samsung s9) phone. On my phone, I am not able to scroll down to the registration button found on the bottom of the tryouts page. I use a Master Page with a content place holder. My breakpoints are 768 and 360. The 360 breakpoint works perfect on all the rest of the website but the Tryouts one.

I tried deleting the breakpoint and placing the contents back in from scratch- didn't work

Are you able to scroll all the way down to the link buttons?

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by Pablo » Fri Sep 21, 2018 6:50 am

Do you mean the 'Click here to register to tryouts' buttons?

I do not have a Samsung s9 phone, what does it look like for you?

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by mr.bencote » Fri Sep 21, 2018 6:58 am

Yes..

On my S9- Chrome Browser..it stops scrolling on the 2nd Bullet starting with Depending on how many players... It stops scrolling on the phrase "determine how many teams we will have this"

Is this a Chrome issue?

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by Pablo » Fri Sep 21, 2018 7:46 am

I do not see any issues on my Pjhone,

But it may be related to the parallax effect. Some mobile browsers do not support this.
You can try by temporary removing the effect. If that solve the problem then you can disable parallax for smaller screens.

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by Chris_t » Fri Sep 21, 2018 10:54 am

It doesn't work properly on my Samsung Galaxy A5 with Chrome based browsers . As Pablo says it's probably the parallax effect. It works in Firefox on my phone though.

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Re: Mobile Scroll Not working on a specific page but works on others..why?

Post by mr.bencote » Fri Sep 21, 2018 6:09 pm

Hey Pablo & Chris,

On my 360 breakpoint, there is only:
- 2 images with 1 event (link)
-2 shapes
- text with Auto overflow
- table

The other breakpoints do have a parallax event. I still don't understand why my index.html (mobile-360) works perfectly but tryouts.html doesn't.

I will try the following method:
- I will change the other breakpoints to not have the parallex effect on them and see what happens since the index.html does not have that effect. -DID NOT WORK ON CHROME & EXPLORER - WORKS ON FIREFOX
- I will eliminate each element and combinations and see if the scroll will work with this particular page.
- I will design that page from scratch and see what happens.

Keep you posted if that works.

My son has an iPhone and the mobile site works fine so I assume it might be a Chrome issue.

Any other suggestions. let me know?

Thanks

Ben

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