Web Builder stops Working preview or publish

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ddaugherty
 
 
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Web Builder stops Working preview or publish

Post by ddaugherty » Mon Sep 02, 2019 1:18 am

When previewing or trying to publish a project, an error message popup saying " WYSIWYG Web Builder has stopped working.. . . Windows will close the program..."

This is happening on only one project. It does not happen with other projects. The project was copied to an old laptop with Windows 7 using version 15 and everything works fine.

Using Windows 10 Pro and Web Builder 15 with all updates installed.

Any suggestions to correct this problem. Otherwise, I suppose I'll have to start all over with this project.

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Pablo
 
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Re: Web Builder stops Working preview or publish

Post by Pablo » Mon Sep 02, 2019 5:48 am

Are you using the most recent update (15.0.7)?
If yes, do you have an example project so I can investigate if something is wrong?

ddaugherty
 
 
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Re: Web Builder stops Working preview or publish

Post by ddaugherty » Tue Sep 03, 2019 9:32 pm

Yes, I'm useing the latest version (15.0.7)
Here is the website I'm having problems with: http://vcs9.com/delights/ . This was the last version that uploaded without a problem.

I just tried publishing only the html files of this project and it uploaded correctly.
When trying to publish all files of this project is when I get the error message and Web Builder stops working

It's only this site. Other sites I've tried work fine when uploading or previewing.

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Pablo
 
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Re: Web Builder stops Working preview or publish

Post by Pablo » Wed Sep 04, 2019 5:50 am

Can you please share the project?
And describe exactly what I need to do to reproduce the problem?

belly2screens
 
 
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Re: Web Builder stops Working preview or publish

Post by belly2screens » Tue Jan 14, 2020 9:12 pm

Help same problem.
Original project was done on WB10 windows XP. Works fine on on server.

Now using windows 10, 64bit, 8gb ram and WB15 up to date.

Can preview with HTML only but no images.

Can't publish to local folder - Web Builder stops working and is closed by windows.

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Pablo
 
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Re: Web Builder stops Working preview or publish

Post by Pablo » Tue Jan 14, 2020 9:20 pm

Can you please share the project?
And describe exactly what I need to do to reproduce the problem?

belly2screens
 
 
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Re: Web Builder stops Working preview or publish

Post by belly2screens » Wed Jan 15, 2020 11:01 am

www.aspectsofdance.com has been working ok for some years in the current format.

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Pablo
 
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Re: Web Builder stops Working preview or publish

Post by Pablo » Wed Jan 15, 2020 11:22 am

I'm sorry, but to be able to help you I need your project file (wbs).

Related FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

belly2screens
 
 
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Re: Web Builder stops Working preview or publish

Post by belly2screens » Wed Jan 15, 2020 11:41 am

I deleted all pages in project except index and master frame - still crashing on publish.

I created new basic master with frame content place holder and one image, publish to folder with success.

The original master frame in site manager has a no entry sign against it, the new one does not????

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Pablo
 
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Re: Web Builder stops Working preview or publish

Post by Pablo » Wed Jan 15, 2020 12:15 pm

There are no know issues with master frames.
To be able to help you I need your project file (wbs), so I can see what you have done.
The original master frame in site manager has a no entry sign against it, the new one does not????
This means that the page is marked as 'do not publish'

thisazlife
 
 
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Re: Web Builder stops Working preview or publish

Post by thisazlife » Sun Aug 02, 2020 12:47 am

I'm having the same issue all of a sudden. I've never had this happen in all my years using WYSIWYG webbuilder but not it is happening in at least two of my websites I've edited with Version 15.4.4

I noticed it on publish if I don't go to the server and remove all the files prior to publish each time... this is a new event as I've never had to do that before. Now I have to hit save before I preview or it crashes.

Was there a resolve to others issues or should I package up my wps and send it over?

Thanks!

UPDATE: I noticed publish crashing on particular page... on a whim I removed the bullet points and replaced with text dashes. This seems to have solved the problem for now. Thanks!

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Re: Web Builder stops Working preview or publish

Post by Pablo » Sun Aug 02, 2020 7:34 am

To be able to help you I need your project file (wbs).
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

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