Locks up scrolling down my website.

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rockyfelix
 
 
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Locks up scrolling down my website.

Post by rockyfelix » Tue Dec 03, 2019 7:51 am

Hello Just got Webbuilder15. And have a major problem. I built my website with webbuilder 10. and with the new version. I can't scroll down to the bottom of my website without it locking up. I tried using the sidebar, and scrolling but It freezes, so that I have to close the program. and start over. Am I doing something wrong?

Thanks in advance.

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Pablo
 
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Re: Locks up scrolling down my website.

Post by Pablo » Tue Dec 03, 2019 7:59 am

Do you have Windows 7?
If so, did you install Direct2d support?
https://www.wysiwygwebbuilder.com/forum ... 10&t=86373

Or else do you have the latest update of the application (15.2.1)?

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Tue Dec 03, 2019 8:14 am

No, I am using windows 10. I just found out that if I highlight the cell. basically a 1 cell table as a back ground. It will let me get to the bottom.

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Tue Dec 03, 2019 8:20 am

Also found another problem. Is there a snap grid type of program working in the back ground? I use a cell as a black background. and if I move pictures or text. It snaps it to the cell, it wont let me move things around. it snaps it to the cell.

https://www.stiholsters.com/customer_photos.html

If I move the tect customer photos, it snaps it to the border outline. same with the pictures. I would like to turn that off, if I can.

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Pablo
 
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Re: Locks up scrolling down my website.

Post by Pablo » Tue Dec 03, 2019 10:05 am

Can you please share a demo project and describe exactly what I need to do to reproduce this problem?

You can disable snap to grid in the View menu.

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Tue Dec 03, 2019 3:11 pm

Thank you Pablo,
I found the snap tools. I will post a video to show you what it's doing scrolling later today.

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Pablo
 
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Re: Locks up scrolling down my website.

Post by Pablo » Tue Dec 03, 2019 3:36 pm

I will need a demo project file to be able to help you with the 'lock ups'.
Note that I do not need your entire project, only the page that is causing the problem.

Related FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

Also, make sure that you have the latest update: 15.2.1

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Wed Dec 11, 2019 9:34 pm

Hi Pablo, Please let me know if this helps.

https://www.youtube.com/watch?v=y-OoHFrmrBw

I tried over twenty times to day, and had to keep getting out of it.

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Pablo
 
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Re: Locks up scrolling down my website.

Post by Pablo » Wed Dec 11, 2019 9:49 pm

I'm sorry, but I need a demo project so I can see all your settings.
It is most like caused to a combination of settings. So, I need the actual project to say anything meaningful about this.
Also, I need to know the exact steps to reduce this behavior with your project.

Do you have latest update: 15.2.1?

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Wed Dec 11, 2019 10:25 pm

How do I make a demo project?

rockyfelix
 
 
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Re: Locks up scrolling down my website.

Post by rockyfelix » Wed Dec 11, 2019 10:33 pm

No, I just upgraded to 15 on Dec 2 2019 Do I have to buy 15.2.1?

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crispy68
 
 
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Re: Locks up scrolling down my website.

Post by crispy68 » Wed Dec 11, 2019 11:10 pm

No. It's a free update.

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Pablo
 
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Re: Locks up scrolling down my website.

Post by Pablo » Thu Dec 12, 2019 7:51 am

If you have bought version 15.x then the update is free.
How do I make a demo project?
Please see this related FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=82134

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