Change your password tool

Issues related to the Login tools of WYSIWYG Web Builder.
Forum rules
PLEASE READ THE FORUM RULES BEFORE YOU POST:
viewtopic.php?f=12&t=1901

MUST READ:
http://www.wysiwygwebbuilder.com/login_basics.html
http://www.wysiwygwebbuilder.com/login_tools.html

TIP:
A lot of information about the login tools can be found in the help/manual.
Also checkout the demo template that is include with the software.
Post Reply
kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Change your password tool

Post by kether » Tue May 29, 2018 12:18 pm

Hello,
Sorry my english is not very good. I live in Belgium and I speak more french than english.
My problem is: When I try to change my password as a member, this is impossible. I have the following answer: user database not found. While the user database is correctly created in flat file and I can connect without problems. What can i do? Can you help me? I use WYSIWYG 12.

Thanks

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Tue May 29, 2018 12:52 pm

This indicates that database is not in the specified folder.

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Thu May 31, 2018 7:04 pm

Hello,
How much database can we have for a single website? Because I created the database for the member, with a specific name for itself, but when I edit the database, it is the database created for the connection of all members that is edited. Sorry for my questions, but I do not know anything about it. I am learning little by little with wysiwyg 12

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Thu May 31, 2018 8:26 pm

You can only have one database per website.

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Thu May 31, 2018 11:16 pm

Ok. I only have one database. Members connect well without problems. Only when a member uses the "change your password" box, it does not work. I put the correct name of the database. I don't understand

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Fri Jun 01, 2018 5:57 am

Is the page in the same folder as the other pages?
What is the URL of the page?
What is the PHP code of the page?

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Wed Jul 04, 2018 9:37 am

Hello
Sorry for my late response.
No, the password change page is a private page for the member. It is therefore in the private area of the member's account.
The URL of the member's page is http://www.orsaf.be/mem-ok/000/compte.php

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Wed Jul 04, 2018 10:04 am

In that case you will need to make sure the database path in the settings is correct. Relative to the current page.

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Fri Jul 06, 2018 11:22 am

I really do not understand anything about it. Well, let's take the case where I put the password change page as a page of the site. I put the right database but it always gives me the same error. And yet the inscriptions are done correctly and display correctly in the database. I do not understand

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 12:08 pm

To be able to help you I need more details.
In which folder is the page?
In which folder is the database?
What are your settings?

Note that if you get the error 'user database not found' then there cannot be another reason than the database not being in the specified folder.

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Fri Jul 06, 2018 1:14 pm

The page is in this folder: /public_html/admin/
The database is in this folder: /public_html/

When you are saying "What are your settings?", what do you mean?

I just created a new page where I put the login tool and the password change tool. Both tools have the same database, but when I want to edit the database, it does not only work with the password change tool. I do not understand

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 1:59 pm

When you are saying "What are your settings?", what do you mean?
Which path did you specify for the database in the settings of the object?

If the databases is in a different folder than page then make sure that path is valid.

For example:
../usersdb.php

(not ./usersdb.php)

kether
 
 
Posts: 9
Joined: Sun Oct 22, 2017 11:34 am

Re: Change your password tool

Post by kether » Fri Jul 06, 2018 3:23 pm

I followed your explanations carefully, but I don't understand the problem. I will try to explain myself in detail: on the same page, I put the tool "change the password" and the tool "connexion". And I put my database in flat file "userdb.php". When I want to edit the database in the "connexion" tool, everything works. But when I want to edit it in the "change password" tool, then it says "the database is not found on the server...". This is not a valid path issue since I can edit the database with the "connexion" tool. I don't understand, sorry for the inconvenience

User avatar
Pablo
 
Posts: 12639
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Change your password tool

Post by Pablo » Fri Jul 06, 2018 4:39 pm

What is the 'connexion' tool?

What are your settings?
What is the generated PHP code?
Please understand that I need more information to be able to help you.
The software has thousands of options, it is impossible for me to guess which ones you have selected.

Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests