login sign up tool error

Issues related to the Login tools of WYSIWYG Web Builder.
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MUST READ:
http://www.wysiwygwebbuilder.com/login_basics.html
http://www.wysiwygwebbuilder.com/login_tools.html

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A lot of information about the login tools can be found in the help/manual.
Also checkout the demo template that is include with the software.
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jpactuary
 
 
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login sign up tool error

Post by jpactuary » Sat Apr 15, 2017 3:56 am

Hi -
When I try to use the login signup tool, when I go live and try to sign up, there is no email sent to the new user. I also get an error message as a response (internal server error 500). I do get a copy of the email sent to me as administrator. How do I get the new user to receive an email?
Thanks!!

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Pablo
 
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Re: login sign up tool error

Post by Pablo » Sat Apr 15, 2017 7:00 am

There may be a problem in your settings or your host may not support certain features.
To be able to help you I need to know the exact error from server PHP log.

jpactuary
 
 
Posts: 17
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Re: login sign up tool error

Post by jpactuary » Sat Apr 15, 2017 4:07 pm

When I do it I get the error:
500 - Internal server error
There is a problem with the resource you are looking for, and it cannot be displayed.
How do I get to the server PHP log?

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Pablo
 
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Re: login sign up tool error

Post by Pablo » Sat Apr 15, 2017 5:07 pm

You can usually access the server log via the Control Panel or else ask your host where to find it.

jpactuary
 
 
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Re: login sign up tool error

Post by jpactuary » Sat Apr 15, 2017 8:05 pm

Here is the response I got.

"With 'Detailed Errors' enabled on your site we were able to obtain a more detailed error which was due to a wrong drive letter being specified in your 'php.ini' file. The error you were receiving can be found below.

PHP Warning: mail(D:\PHP\maillogs\php_mail.log): failed to open stream: Permission denied in C:\home\pdrpplus.com\wwwroot\page21.php on line 79

We changed this to utilize 'C:\PHP\maillogs\php_mail.log' and were then able to successfully create an account without receiving any errors. If you request any additional assistance please feel free to contact us."


What should I do?
Thanks very much!

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Pablo
 
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Re: login sign up tool error

Post by Pablo » Sat Apr 15, 2017 8:49 pm

PHP Warning: mail(D:\PHP\maillogs\php_mail.log): failed to open stream
This seems to indicate a server configuration error in PHP mail.

Based on your host's feedback I think they say they have fixed it.

jpactuary
 
 
Posts: 17
Joined: Fri Mar 31, 2017 8:26 pm

Re: login sign up tool error

Post by jpactuary » Sat Apr 15, 2017 9:27 pm

Hi -
It still does not work. Is there a php-ini file that I have to change?

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Pablo
 
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Re: login sign up tool error

Post by Pablo » Sun Apr 16, 2017 7:36 am

Normally you do not have to make any changes to the php.ini
PHP mail is a standard PHP feature. Only your web host has control over this, this not directly to WWB.

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