Form processing to email fails when settings ... Message is set to rich text

Issues related to forms.
Post Reply
WebsiteYETcom
 
 
Posts: 15
Joined: Fri Jan 20, 2017 1:06 pm
Contact:

Form processing to email fails when settings ... Message is set to rich text

Post by WebsiteYETcom » Fri Jan 03, 2020 11:22 pm

My form sends input data fine.
But when I change the form processing Message: text to rich text, the email received only shows the rich text for the Message text. the remaining data of the form fails.

Changing the Message: text back to plain text, save and upload the page, then the form sends all data to email correct.

MGD4me
 
 
Posts: 140
Joined: Tue May 02, 2017 11:56 pm
Location: Canada

Re: Form processing to email fails when settings ... Message is set to rich text

Post by MGD4me » Fri Jan 03, 2020 11:59 pm

You will need to include the variables yourself. eg:

Email: $email

Comments: $comments


Or, whatever you have named your own form variables.

User avatar
Pablo
 
Posts: 19378
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
Contact:

Re: Form processing to email fails when settings ... Message is set to rich text

Post by Pablo » Sat Jan 04, 2020 7:56 am

This is intentional behavior to give you more control over the message text.
If you use Rich Text when you will have to use variables to include the values.

Please see this related FAQ:
https://www.wysiwygwebbuilder.com/forum ... 10&t=64476

Post Reply