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Not Getting Emails from Form

Posted: Wed Jun 13, 2018 10:19 pm
by mlsto
Hello

Added a form but not getting any email submissions, I tried the sending to addresses like @hotmail, @gmail and a not free address, still no submission came in.

I am using php mailer in the form.

Why is this, need some help on this.

Thank you

Re: Not Getting Emails from Form

Posted: Thu Jun 14, 2018 4:52 am
by ruel.lago22
Try to check your spam folder.

Re: Not Getting Emails from Form

Posted: Thu Jun 14, 2018 6:22 am
by Pablo
Please read 'Emails are not arriving in my inbox' in the FAQ:
viewtopic.php?f=10&t=32967

Re: Not Getting Emails from Form

Posted: Thu Jun 14, 2018 7:02 pm
by mlsto
Not in Spam

Will check the FAQ

Thank you

Re: Not Getting Emails from Form

Posted: Sat Jun 16, 2018 9:27 pm
by mlsto
Seems my host is blocking php mailer, have to use Smtp.

They gave me how to do the form but need some help.

Need to put Smtp details like

Host
Username
Password

and I need the form to use the below

-----------------
$mailfrom = isset($_POST['email']) ? $_POST['email'] : $mailto;^M
-----------------

Change to this

-----------------
$mailfrom = 'info@mydomain.com';^M
-----------------

How do I get the form to use these details

Re: Not Getting Emails from Form

Posted: Sat Jun 16, 2018 9:49 pm
by BaconFries
You can configure the SMTP settings in the form properties (Advanced->Mail Engine)

Image

Or read from Forms FAQ
What if my host does not support php mail or php mailer?

Re: Not Getting Emails from Form

Posted: Sat Jun 16, 2018 10:16 pm
by mlsto
Thank you very much for this but how do I change to this

$mailfrom = 'info@mydomain.com';^M

instead of using this

$mailfrom = isset($_POST['email']) ? $_POST['email'] : $mailto;^M

Re: Not Getting Emails from Form

Posted: Sun Jun 17, 2018 7:41 am
by Pablo
You can set the "From" address in the email settings of the form:

Image

Re: Not Getting Emails from Form

Posted: Sun Jun 17, 2018 10:27 am
by mlsto
Thank you