Form processor partially working

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williejm
 
 
Posts: 1
Joined: Tue May 15, 2018 4:50 pm

Form processor partially working

Post by williejm » Tue May 15, 2018 5:04 pm

My client's website (and email) is hosted by GoDaddy. Here is the problem:
When the form is submitted an email is never received by the client. However, the auto respond message is sent to the person who submitted the form.Thus the client would never responds and the sender will wonder why.
I have used several different email addresses with the same results.

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BaconFries
 
 
Posts: 3883
Joined: Thu Aug 16, 2007 7:32 pm

Re: Form processor partially working

Post by BaconFries » Tue May 15, 2018 5:11 pm

Please read from the following Forms FAQ
Emails are not arriving in my inbox...
The auto responder option does not send the message to email entered in the form.
It could also be GoDaddy is blocking the emails due to the use of 'Free' email addresses which they see as spam.

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